Teams at Net Natives

Supports system monitoring, troubleshooting, integrations, audits, user requirements, customer training, documentation, deployments, and reporting. Provides first-line technical support to higher education customers, escalates complex issues, translates technical information for clients and development teams, and tracks support trends and system performance while developing systems analysis and consulting skills.

Lead and maintain higher-education client partnerships: onboard clients, set and report on recruitment strategy, drive net revenue growth and new logos, identify growth opportunities, ensure delivery excellence, and collaborate with cross-functional teams.