Jobs at nesto

Provide on-site IT support for the Toronto office and remote Level 1/2 support across locations. Manage onboarding/offboarding, device lifecycle (Windows/macOS), MDM/RMM platforms, hardware inventory, ticketing, and SaaS applications. Escalate issues, coordinate vendors, maintain documentation, and improve support processes to meet SLAs and security/compliance standards.

Lead product development for Maestro, an AI platform for mortgage origination and servicing. Translate operational workflows into PRDs, define metrics (throughput, time-to-decision, accuracy), collaborate with ML, engineering, underwriting ops, and stakeholders, build feedback loops between AI output and human judgment, and drive roadmap execution in a regulated, high-ambiguity environment.

The role involves building a B2B service framework from scratch, managing incidents and changes, creating operational guidelines, and reporting on SLAs, with a focus on automation and efficiency.

Build and manage an exclusive regional territory of financial-advisor accounts, act as the mortgage expert to partner advisors, drive referrals and lead growth, support clients from consultation to funding using NestoCloud and centralized fulfillment, and optionally grow a team.

The Implementation Manager will lead the design of functional solutions, engage with financial partners, ensure successful solution implementation, and support change management processes.

Develop and own an exclusive regional territory, act as the mortgage expert for partner financial advisors, drive referrals and lead growth, support clients through funding using centralized tech and fulfillment, and optionally build a team over time.

Partner with business leaders to scale operations and deliver high-impact cross-functional projects. Improve core processes, evolve user journeys, build actionable data reporting, prioritize growth roadmaps, implement and optimize enterprise software, and lead change management while coordinating stakeholders across the company.

Own and deliver backend features for an AI agent platform combining rules-based validation with AI classification and embedding matching. Mentor junior engineers, participate in code reviews, troubleshoot performance/reliability, and collaborate cross-functionally to meet delivery timelines.

Lead product ideation and own the backlog for mortgage platform features: run discovery with stakeholders, write epics/user stories and acceptance criteria, map customer journeys, partner with engineers to sequence work and resolve trade-offs, and mentor analysts to improve requirements and backlog practices.

Build and manage an exclusive regional mortgage territory, act as the mortgage specialist for partnered financial advisors, drive referral volume, support clients from first contact to funding using centralized tech and processing, grow business through account management and events, with potential to build a team.

Own the Salesforce product roadmap from discovery through delivery, managing backlog and sprints with engineers. Translate stakeholder requirements into user stories, drive adoption and change management, track KPIs, run market and user research, and evaluate AI and Salesforce capabilities. Support adjacent user-facing platforms and partner with UX, design, and technical teams to deliver coherent, data-informed platform experiences.

Lead a key white-label B2B partnership end-to-end: set strategic direction, manage annual plans and budgets, own project plans and delivery, resolve escalations, influence stakeholders across matrixed teams, identify growth and scaling opportunities, and optimize tech roadmap and business processes.

Manage day-to-day office operations and reception for Montreal and Quebec offices, coordinate events, travel and vendor relationships, support health & safety compliance, maintain supplies and facilities, and foster positive employee experience through event coordination and cross-office initiatives.

As a Senior Product Manager for Mortgage Origination, you'll define product vision and features, collaborate with teams, and ensure compliance and operational efficiency.

Lead end-to-end enterprise SaaS implementation programs for financial institution partners: run discovery workshops, gather requirements, translate into delivery plans (Jira/Confluence), coordinate cross-functional teams, manage budgets/timelines/risks, communicate status to stakeholders, and support post-launch stabilization and continuous improvement.

Lead end-to-end enterprise SaaS implementations for financial-institution partners: run discovery workshops, translate requirements into delivery plans, coordinate Product/Engineering/QA/Operations, manage schedules and budgets, communicate status and risks, and contribute to evolving the delivery framework.

Serve as a hands-on backend engineer and customer-facing technical partner to design, build, and support integrations between Nesto Cloud and B2B customer systems. Lead technical sessions, produce integration specifications, implement custom connectors, test and deploy integrations, and provide production support and documentation to ensure successful go-lives.

Partenaire d'affaires RH dédié·e à l'organisation Technologie : conseiller stratégique des leaders techniques, concevoir l'expérience employé, piloter la gestion des talents, performance et plan de relève. Utiliser l'analytique RH et outils d'IA pour anticiper risques, améliorer la communication interne et bâtir parcours de carrière adaptés aux équipes d'ingénierie, produit et design.

As a Cloud Security Developer, you will design, implement, and maintain security solutions for cloud systems, ensuring their integrity and collaborating with development and operations teams.

Own delivery of product features end-to-end: break initiatives into epics and buildable user stories with clear acceptance criteria, remove blockers, manage scope and sequencing, coordinate UAT and releases, and use AI tools to accelerate workflow.