Jobs at Ness Digital Engineering

Provide technical customer support through email, chat, and phone; troubleshoot product and platform issues; guide customers toward solutions; collaborate with engineering and product teams on escalations; document resolutions; and maintain timely communication and customer satisfaction. The role requires operating-system, database, DevOps, infrastructure, troubleshooting, and basic scripting or Java knowledge in a SaaS or technology environment.

Develop and maintain scalable Python backend applications using Django or Flask. Build data manipulation and analysis features with Pandas, NumPy, and Matplotlib; integrate MongoDB and REST APIs; support machine learning and NLP data pipelines; write tested, documented code; manage source control; and deploy applications to AWS or Azure. Collaborate on technical design, documentation, debugging, and Agile sprint planning.

Build and maintain scalable Playwright UI automation frameworks, API and database tests, and CI/CD integrations. Design test strategies across functional, integration, regression, and end-to-end testing; troubleshoot failures; distinguish product defects from automation issues; and support release readiness. Partner with developers, product, architecture, and DevOps teams to promote shift-left quality, defect prevention, customer-journey coverage, and continuous improvement. Mentor junior engineers and analyze quality metrics. TypeScript or Java is preferred, with Python acceptable.

Oversee the Romanian entity’s financial reporting, statutory compliance, forecasting, internal controls, audits, tax coordination, and business performance analysis. Manage financial close processes, reporting packs, reconciliations, cash flow, working capital, and operating expenses. Partner with local and regional management, external advisors, auditors, and service providers while improving finance systems, reporting automation, and data quality.

Manage end-to-end software change and release processes across development, testing, staging, and production environments. Coordinate readiness reviews, deployment cutovers, change governance, CAB processes, rollback planning, and post-implementation reviews. Partner with Development, DevOps, QA, infrastructure, database, and security teams to automate deployments, control environments, monitor configuration drift, and improve release reliability and compliance.

Develop and support Pega Smart Disputes applications for payment card dispute management. Responsibilities include production support, root-cause and defect analysis, regulatory and card-network rule implementation, performance optimization, integrations, deployments, and business enhancements. The role requires expertise in Pega case management and development, dispute and chargeback lifecycles, Visa, Mastercard, American Express, and Discover rules, troubleshooting tools, release management, and Agile delivery.

Provides senior-level technical support for hardware, software, networking, peripherals, and desktop applications. Resolves user tickets through on-site and remote assistance, guides users through troubleshooting, escalates unresolved issues, maintains ticket and maintenance records, advises on upgrades, verifies client system functionality, and creates technical reports and manuals.

Performs manual and automated system, functionality, integration, UI, regression, and API testing. Develops test plans, scripts, cases, test data, traceability matrices, and quality metrics. Uses Playwright, Selenium, Postman, JavaScript, SQL Server, and related tools. Coordinates defect resolution across teams, tracks quality issues, supports Agile development, builds product knowledge, and contributes to QA best practices.

Provides technical leadership and solution architecture for scalable, secure, cloud-native software platforms. Responsibilities include defining technology roadmaps, designing microservices and APIs, leading full-stack development with Python, SQL, AWS, and React, driving DevOps and CI/CD practices, overseeing delivery, mentoring engineers, and ensuring quality, security, observability, and stakeholder alignment.

Develops applied AI, machine learning, generative AI, LLM, and agentic solutions from research and prototyping through deployment. Responsibilities include preparing data, building and validating models, enhancing predictive systems, orchestrating data ecosystems, evaluating AI approaches, and collaborating with technical and business stakeholders. The role requires experimentation with modern AI frameworks, ownership of end-to-end solutions, and contribution to industrialization and market launch.

Designs, builds, and maintains Snowflake-based ELT pipelines for data ingestion, integration, and transformation. Leads offshore data engineering teams, optimizes pipeline performance, implements data quality controls, troubleshoots failures, documents data flows, and ensures compliance with governance and security requirements. Collaborates with architects, project managers, analysts, and business stakeholders to deliver scalable data solutions.

Leads complex Salesforce engagements as the senior practitioner, owning solution architecture, requirements, impact assessments, delivery planning, client relationships, squad leadership, and commercial decisions. Designs changes for mature, highly customized multi-region orgs while tracing metadata, automation, integrations, and technical debt. Requires deep Sales Cloud and Revenue Lifecycle Management or CPQ expertise, strong stakeholder communication, agile delivery leadership, Salesforce certifications, and hands-on use of Salesforce CLI and VS Code.

Build and maintain cloud infrastructure across AWS and Azure using Terraform, Docker, Kubernetes, and CI/CD tooling. Develop automation, observability solutions, and operational infrastructure code while troubleshooting application environments. Apply machine learning fundamentals to data preprocessing, model training, evaluation, deployment, and production ML workflows. Collaborate with DevOps teams in complex corporate environments and communicate effectively in English.

Leads enterprise data security and privacy assessments, identifies control gaps and exposure risks, and defines secure target-state architectures. Evaluates encryption, access governance, masking, tokenization, data minimization, and cloud or hybrid security controls. Develops remediation priorities, facilitates stakeholder workshops, supports risk assessments, and provides executive reporting while collaborating with architects, analysts, business stakeholders, and technology owners.

Build and improve scalable data platforms, backend services, and data pipelines. Design data transformations, apply SQL-based modeling, troubleshoot complex systems, collaborate with stakeholders, contribute to architecture, and maintain code quality through testing, reviews, and documentation. The role requires strong software engineering fundamentals and analytical problem-solving, with opportunities to develop expertise in data engineering, analytics, cloud platforms, and data-intensive systems.

Administer and configure infrastructure-as-code cloud environments across AWS and Azure. Deploy applications, manage releases, develop monitoring solutions, administer Linux servers, design hosting environments, and recommend security and IT solutions. The role requires experience with Kubernetes, Docker, Terraform, Jenkins, Azure DevOps, scripting, cloud services, and complex corporate environments.

Leads engineering and product development strategy, delivery, innovation, customer relationships, talent transformation, and business growth. The role oversees Java full-stack and cloud-based solutions, project execution, Agile processes, engineering roadmaps, P&L and margins, customer outcomes, M&A integration, and expansion of the Halifax nearshore engineering center. It requires strong product engineering, architecture, people leadership, domain expertise, and more than 20 years of lifecycle experience.

Lead security operations by deploying and administering security tools, monitoring alerts and logs, investigating incidents, managing vulnerabilities, coordinating incident response, and overseeing identity and access controls. The role also includes security awareness training, documentation, cloud security evaluation, threat research, and collaboration with IT, engineering, and compliance teams.

Performs manual and automated system, functional, integration, UI, API, and regression testing for web applications. Develops test plans, cases, scripts, data, traceability matrices, and quality metrics. Uses Playwright, Selenium, Postman, JavaScript, SQL Server, and related tools. Coordinates defect resolution across teams, supports Agile development, and contributes to product knowledge and quality improvement.

Leads and develops software solutions using SAP BTP, Angular, SAP CAPM, Node.js, Fiori/UI5, JavaScript, jQuery, and Git. The role requires working across multiple technologies and platforms.