Jobs at Nerdio

Owns post-sale technical relationships for corporate customer accounts, leading onboarding, AVD and cloud implementations, adoption, optimization, technical support, incident escalation, account health monitoring, value reviews, renewals, expansion opportunities, and product feedback. The role partners with Customer Success, Sales, Support, Product, and Engineering while advising technical and business stakeholders throughout the customer lifecycle.

Provide client-facing technical support for enterprise customers using Nerdio, Azure Virtual Desktop, Windows 365, Intune, and Microsoft cloud technologies. Support platform onboarding and Azure deployments, troubleshoot complex cloud and hybrid infrastructure issues, diagnose root causes, document resolutions, guide IT administrators, and collaborate with engineering and product teams on escalated issues.

Deploy and support Azure Virtual Desktop environments, help partners implement Nerdio solutions, troubleshoot technical issues, conduct product demonstrations, and collaborate on tools, processes, documentation, metrics, and product enhancements. The role requires strong Microsoft cloud, virtualization, networking, storage, troubleshooting, communication, and project-planning skills while supporting Western time zones.

Recruit net-new managed service provider partners, build relationships with Microsoft sales teams, generate and qualify inbound and outbound leads, present Nerdio’s cloud and end-user computing solutions, support sales strategies, manage multiple opportunities, and help achieve recurring revenue targets. The role requires partnership selling, CRM and sales engagement tool proficiency, technology knowledge, strong communication, organization, and demonstrated quota attainment.

Owns post-sale technical relationships for complex enterprise accounts, leading onboarding, implementation, adoption, optimization, technical support, escalations, renewals, and expansion. Advises customers on Nerdio Manager, Azure Virtual Desktop, Windows 365, and Intune; conducts value reviews and executive business reviews; analyzes customer data; coordinates internal teams; manages risk; and mentors other Technical Account Managers.

Develops and manages End User Computing partners to sell Nerdio Manager for AVD. Responsibilities include recruiting partners, building pipeline, identifying opportunities, managing forecasts and CRM records, collaborating with Microsoft sales teams, negotiating pricing, and driving quota attainment through consultative partner selling.

Lead Nerdio’s internal AI engineering and R&D team by designing AI agents, automation, and full-stack applications; steward the data warehouse; establish architecture, security, CI/CD, and deployment standards; coach engineers and colleagues on AI tooling; and promote internal products to drive adoption and business impact.

Leads integrated, cross-channel marketing strategy and execution across digital, email, web, events, partner, ABM, paid, and lifecycle channels. Owns the marketing calendar, campaign operations, audience-specific programs, KPIs, budget, vendors, and performance optimization. Partners with marketing, sales, product, and design teams to drive pipeline and brand growth. Serves as a strategic partner to the CMO, prepares executive updates, leads special projects, and manages and develops marketing talent.

Owns post-sale relationships for enterprise accounts from onboarding through adoption, expansion, and renewal. Leads executive business reviews, monitors account health, coordinates risk mitigation, identifies upsell and cross-sell opportunities, manages renewals, and develops customer advocacy. Requires strong enterprise customer success or account management experience, cloud and IT knowledge, contract negotiation skills, forecasting ability, CRM proficiency, and understanding of GRR and NRR metrics.

Lead regional sales across the Nordics by partnering with Microsoft teams, channel partners, and direct customers to identify Azure Virtual Desktop opportunities. Manage pipelines, forecasts, sales processes, targets, and deal closures while building strategic relationships. Monitor VDI and EUC market trends, provide product and marketing feedback, and develop revenue-growth strategies. The role requires technology sales expertise, strong communication, CRM proficiency, and experience with enterprise sales territories and partnerships.

Sell Nerdio solutions into the DACH region by partnering with Microsoft sales teams and channel partners to identify AVD and EUC opportunities. Manage pipeline and forecasting, drive deals from qualification to close, provide market intelligence, and collaborate cross-functionally to deliver solutions and grow revenue.

Provide client-facing technical support for Nerdio’s Microsoft cloud platform. Support Azure Virtual Desktop, Windows 365, Intune, Azure infrastructure, identity, networking, and Windows environments. Guide customers through deployments, troubleshoot incidents, document resolutions, communicate with technical stakeholders, and collaborate with engineering and product teams on complex issues. The role works Tuesday through Saturday, 8 AM to 5 PM GMT, and is limited to candidates in the UK, Serbia, Germany, or the Netherlands.

Lead and scale Nerdio's Microsoft partner ecosystem to drive partner-sourced and Microsoft-influenced ARR growth. Build co-sell and marketplace motions, recruit and develop a high-performing ecosystem sales team, form executive Microsoft relationships, and establish repeatable partner-led demand generation and measurable ecosystem KPIs.

Drive partner-led enterprise sales in Japan for Nerdio’s Microsoft DaaS solutions (AVD, Windows 365, Intune). Manage pipeline, coordinate partners and Microsoft co-sell activities, apply MEDDPICC, engage CXO stakeholders through channel motions, and support technical evaluations, forecasting, and market intelligence to accelerate adoption.

The Strategic Account Executive will develop partnerships with Microsoft and clients to drive AVD sales, manage sales pipelines, and provide market intelligence.

Build pixel-accurate UI from Figma and Claude-generated templates using TypeScript/React, and contribute to C# backend services/APIs. Establish AI-native workflows with Claude, implement telemetry, troubleshoot full-stack issues, and improve tooling and maintainability.