Jobs at Nerdio

Provide first-line internal IT support for a globally distributed workforce: triage tickets, manage identity and access, administer endpoints via Intune, maintain Microsoft 365 services, support Nerdio/AVD environments, and contribute to IT operations, documentation, and projects.

Lead end-to-end strategy, planning, and execution for Nerdio's external and internal events (NerdioCon, Microsoft Ignite, All-Hands, President's Club). Own event operations, technology stack, budgets, vendor negotiations, KPIs, cross-functional alignment, and a small team/agencies. Use AI to scale event workflows and ensure high-quality attendee experiences while driving pipeline and brand loyalty.

Design and build an internal AI enablement platform and developer tooling. Implement Microsoft identity/authentication integrations, prototype and productionize LLM-driven workflows, use AI-assisted development (Claude), collaborate with execs and cross-functional teams, and ensure secure, observable, maintainable platform delivery.

Lead research-driven discovery and build an internal AI enablement platform. Define strategy, run experiments, partner with engineering to deliver AI-powered capabilities, train internal teams, author PRDs, and measure adoption and outcomes.

Lead Nerdio's global Microsoft co-sell strategy and team to drive Microsoft-influenced revenue, expand marketplace transactable sales, build senior Microsoft sponsorship, and establish repeatable joint go-to-market motions across regions.

Sell Nerdio solutions into the DACH region by partnering with Microsoft sales teams and channel partners to identify AVD and EUC opportunities. Manage pipeline and forecasting, drive deals from qualification to close, provide market intelligence, and collaborate cross-functionally to deliver solutions and grow revenue.

Lead and scale Nerdio's Microsoft partner ecosystem to drive partner-sourced and Microsoft-influenced ARR growth. Build co-sell and marketplace motions, recruit and develop a high-performing ecosystem sales team, form executive Microsoft relationships, and establish repeatable partner-led demand generation and measurable ecosystem KPIs.

Own and resolve complex Tier 3 escalations for Microsoft cloud desktop environments. Perform deep root-cause analysis, collaborate with Product/Engineering, mentor Tier 1/2, manage problem tickets, and produce RCAs and knowledge-base documentation to reduce repeat issues.

Manage deal desk approvals, enforce discount and data quality policies, process and reconcile orders, maintain Salesforce contract and renewal accuracy, and own end-to-end Microsoft Marketplace private offers and troubleshooting while partnering with sales and finance to protect margins and keep deals moving.

Partner with regional sales to identify technical requirements, demonstrate Nerdio solutions (demos, on-site, webinars), support RFP/RFI responses, build ROI business cases, gather competitive intelligence, and drive complex enterprise sales opportunities for Azure/VDI solutions.

The Support Engineer assists IT professionals by providing technical support and guidance on Azure Virtual Desktop and Microsoft cloud technologies. Responsibilities include onboarding, issue resolution, and maintaining strong customer relationships.

Drive partner-led enterprise sales in Japan for Nerdio’s Microsoft DaaS solutions (AVD, Windows 365, Intune). Manage pipeline, coordinate partners and Microsoft co-sell activities, apply MEDDPICC, engage CXO stakeholders through channel motions, and support technical evaluations, forecasting, and market intelligence to accelerate adoption.

Manage and close Nerdio sales opportunities across the assigned Western US territory. Build and maintain pipeline and partner relationships with Microsoft and channel partners, achieve quota, qualify and close deals using partnership selling and MEDDPICC, present product demos, participate in field events, and coordinate internally to ensure customer satisfaction and successful delivery.

The Strategic Account Executive will develop partnerships with Microsoft and clients to drive AVD sales, manage sales pipelines, and provide market intelligence.