Jobs at Nerdio

Sell Nerdio solutions into the DACH region by partnering with Microsoft sales teams and channel partners to identify AVD and EUC opportunities. Manage pipeline and forecasting, drive deals from qualification to close, provide market intelligence, and collaborate cross-functionally to deliver solutions and grow revenue.

Own and resolve complex Tier 3 escalations for Microsoft cloud desktop environments. Perform deep root-cause analysis, collaborate with Product/Engineering, mentor Tier 1/2, manage problem tickets, and produce RCAs and knowledge-base documentation to reduce repeat issues.

Manage deal desk approvals, enforce discount and data quality policies, process and reconcile orders, maintain Salesforce contract and renewal accuracy, and own end-to-end Microsoft Marketplace private offers and troubleshooting while partnering with sales and finance to protect margins and keep deals moving.

Partner with regional sales to identify technical requirements, demonstrate Nerdio solutions (demos, on-site, webinars), support RFP/RFI responses, build ROI business cases, gather competitive intelligence, and drive complex enterprise sales opportunities for Azure/VDI solutions.

Lead and scale Nerdio's Microsoft partner ecosystem to drive partner-sourced and Microsoft-influenced ARR growth. Build co-sell and marketplace motions, recruit and develop a high-performing ecosystem sales team, form executive Microsoft relationships, and establish repeatable partner-led demand generation and measurable ecosystem KPIs.

Serve as the final escalation point for complex Microsoft cloud and Windows desktop issues. Perform deep technical analysis, own escalated tickets from investigation through resolution, collaborate with Product and Engineering, mentor Tier 1/2 teams, produce RCAs and knowledge base articles, and drive problem management and continuous improvement.

The Support Engineer assists IT professionals by providing technical support and guidance on Azure Virtual Desktop and Microsoft cloud technologies. Responsibilities include onboarding, issue resolution, and maintaining strong customer relationships.

Work with global sales teams and Microsoft to identify and qualify AVD opportunities. Prospect inbound and outbound, use sales engagement tools and CRM, hit quarterly quotas, deliver product presentations, use partnership-selling to build pipeline, coordinate cross-functionally to ensure successful delivery, and stay current on product and industry trends.

Drive partner-led enterprise sales in Japan for Nerdio’s Microsoft DaaS solutions (AVD, Windows 365, Intune). Manage pipeline, coordinate partners and Microsoft co-sell activities, apply MEDDPICC, engage CXO stakeholders through channel motions, and support technical evaluations, forecasting, and market intelligence to accelerate adoption.

Manage and close Nerdio sales opportunities across the assigned Western US territory. Build and maintain pipeline and partner relationships with Microsoft and channel partners, achieve quota, qualify and close deals using partnership selling and MEDDPICC, present product demos, participate in field events, and coordinate internally to ensure customer satisfaction and successful delivery.

The Strategic Account Executive will develop partnerships with Microsoft and clients to drive AVD sales, manage sales pipelines, and provide market intelligence.

Provide first-line internal IT support for a globally distributed workforce: triage tickets, manage identity and access, administer endpoints via Intune, maintain Microsoft 365 services, support Nerdio/AVD environments, and contribute to IT operations, documentation, and projects.

Lead Nerdio's global Microsoft co-sell strategy and team to drive Microsoft-influenced revenue, expand marketplace transactable sales, build senior Microsoft sponsorship, and establish repeatable joint go-to-market motions across regions.