Teams at Neptune Retail Solutions

Manages digital incentive campaigns for CPG and retail clients, overseeing onboarding, contracts, launches, execution, compliance, optimization, troubleshooting, reporting, and invoicing support. Acts as a client consultant and customer advocate while coordinating Sales, Finance, agencies, vendors, and internal teams. Tracks campaign performance, provides actionable insights, maintains quality, resolves issues, and identifies process improvements.

Leads Digital Incentives Insights for strategic clients, partnering with Sales and cross-functional teams to deliver analytics-driven growth. Oversees a team of insights professionals, manages workloads and quality standards, and remains hands-on with data mining, performance analysis, measurement frameworks, dashboards, and executive storytelling. Supports business development, renewals, client strategy, and consultative recommendations while improving analytical methodologies, processes, and offerings.

Analyzes POS, syndicated, and campaign performance data to generate actionable consumer insights for CPG clients. Supports campaign planning, sales pitches, client meetings, and post-campaign evaluation. Coordinates with external research vendors, develops client-ready analyses and presentations, responds to ad hoc requests, and translates complex data for technical and nontechnical stakeholders.