Teams at Neptune Retail Solutions

The Customer Success Manager coordinates execution of marketing programs, manages client relationships, ensures operational excellence, and supports sales with project management tasks.

Manage trafficking, scheduling, QA, troubleshooting, and reporting for digital ad campaigns across ad tech systems. Coordinate creative testing, tag management, audience provisioning, campaign setup, performance reporting, billing assistance, and post-campaign wrap-ups while supporting trading, strategy, account management, and product teams.

The Program Coordinator supports the Canadian Sales team by managing program execution, coordinating meetings, acting as a liaison, generating timelines, and reviewing invoices.