Jobs at NeoGenomics

Leads governance, prioritization, roadmaps, and delivery for enterprise revenue cycle management platforms. Manages RCM technology initiatives, automation and AI programs, stakeholder relationships, vendors, dependencies, risks, and executive reporting. Oversees a team and coordinates cross-functional delivery through the full project lifecycle, ensuring solutions align with business priorities, regulatory requirements, quality expectations, and the Digital Technology Services roadmap.

Provides onsite administrative, workplace, facilities, and operational support for a healthcare laboratory site. Responsibilities include visitor and vendor coordination, facility access and security procedures, workspace and reservation management, mail distribution, event and meeting support, supply replenishment, site tours, leadership meeting administration, and operational reporting. Requires strong organization, communication, discretion, customer service, and multitasking skills.

Provides regional client success, sales support, training, and application assistance for a cancer reference laboratory. Coordinates client onboarding, account setup, LIS access, online ordering, issue resolution, case monitoring, and sales processes. Maintains productivity and quality metrics, communicates testing information to technical and non-technical audiences, supports regional meetings, and collaborates cross-functionally with Sales, Client Services, Operations, and IT. The hybrid role requires travel of up to 20%, including occasional overnight travel.

Leads QA automation for regulated clinical laboratory platforms, transitioning manual testing to automation-first quality engineering. Owns test architecture across UI, API, database, and interfaces; CI/CD quality gates; test data; validation traceability; release readiness; defect management; and quality metrics. Manages onsite and offshore QA engineers, develops automation standards, supports regulatory compliance, and evaluates AI-assisted testing tools.

Partners with Digital Technology Services and site leaders on HR strategy and operations. Responsibilities include employee relations, coaching, engagement and retention programs, onboarding, workforce analysis, personnel records, compliance, policy administration, communications, exit interviews, and employee development. The role requires knowledge of employment laws, strong communication and organization skills, confidentiality, and the ability to manage multiple priorities. Experience supporting IT organizations and Workday knowledge are preferred.

Maintain, troubleshoot, validate, and deploy laboratory automation systems in a molecular testing environment. Support automated workflow development, equipment and software integration, qualification documentation, operator training, vendor coordination, regulatory compliance, and continuous improvement. The role requires familiarity with Hamilton liquid handlers, laboratory software, molecular workflows, LIMS, and applicable quality and safety standards.

Leads commercial education and field effectiveness programs for oncology and pathology sales teams. Designs onboarding, territory management, account-based selling, leadership coaching, CRM and analytics training, and ongoing development curricula. Partners cross-functionally with Sales, Marketing, Product, Medical, and Commercial Operations; facilitates workshops, conducts field assessments, measures training effectiveness, and translates complex clinical and business information into practical learning experiences. The role requires approximately 30%–40% travel.

Owns the technical build, deployment, testing, and optimization of email, nurture, webinar, landing page, and content distribution campaigns. Partners with marketing stakeholders to execute demand generation initiatives, manage audience segmentation and testing, prioritize campaign requests, and improve performance. The role also evaluates campaign tools, including AI-enabled technologies, to increase efficiency and effectiveness.

Develop and execute commercial marketing strategy for the pathology business. Responsibilities include audience segmentation, account intelligence, market research, segment strategy, marketing program development, rapid testing, KPI definition, budget allocation, vendor management, and partnership with Oncology Sales leadership. The role drives customer retention, expansion, brand positioning, market growth, and measurable performance across pathology modalities.

Owns the enterprise Test Compendium data model and serves as the senior technical and analytical owner. Translates business needs into technical specifications, URS documentation, data models, user stories, and acceptance criteria. Guides platform strategy, roadmap prioritization, technical design, developer execution, integrations, data quality, and release delivery across clinical and operational systems.

Owns customer relationships and the full sales process for assigned Oregon and Idaho accounts in a clinical laboratory territory. Responsibilities include achieving sales goals, expanding existing accounts, acquiring new customers, developing territory and account plans, coordinating specialist and support teams, maintaining Salesforce records, providing product training, monitoring market conditions, and ensuring customer satisfaction. The role requires frequent travel, including possible overnight travel, and sales to pathology, oncology, hospital, academic, laboratory, and physician-group stakeholders.

Manages supplier contract workflows between Procurement, Legal, business stakeholders, and suppliers. Reviews agreements against approved templates and playbooks, identifies commercial deviations, coordinates legal review, tracks contract status and metrics, maintains repositories and metadata, monitors renewals, supports signatures, and improves contracting processes, workflows, and tools. The role requires strong document control, stakeholder coordination, analytical, organizational, and commercial contracting skills.

Owns and grows customer accounts across a South Ohio territory by selling NeoGenomics’ clinical laboratory portfolio. Responsibilities include managing the full sales cycle, acquiring new business, developing account strategies, maintaining executive relationships, coordinating specialist and support teams, tracking activity in Salesforce, providing product training, monitoring competitors, and achieving sales goals. The role requires frequent travel, territory planning, consultative selling, and compliance with HIPAA and safety requirements.