Teams at Neo Group

Develop and maintain backend applications in PHP/Laravel, design and implement REST APIs and WebSocket services, integrate microservices and external systems, create migrations and unit tests, optimize DB queries, troubleshoot performance, participate in code reviews, and use GitLab for version control while collaborating with QA and business stakeholders.

Plan, segment, and execute CRM campaigns across email, SMS, push, popup and messenger channels; create and test templates; coordinate with third-party SMS providers; use Jira for campaign planning; analyze CRM dashboards to optimize performance; manage design and content requests.

Build and maintain strong relationships with high-value VIP customers, provide personalized service and offers, resolve inquiries, collaborate on VIP events and promotions, analyze VIP behavior to improve engagement and retention, and support VIP acquisition and retention strategies.