Jobs at NEC Software Solutions

Manage customer contract renewals, maintain revenue assurance data, forecast renewals in the CRM, and coordinate with account management, sales, legal, finance, and customers. Lead negotiations, address contract queries, prepare approval documentation, support renewal processes, and help retain customers through effective communication and relationship management.

Lead enterprise desktop application development using C# and .NET. Own complex features end to end, design scalable and maintainable solutions, participate in Agile ceremonies, and ensure coding, testing, security, and design standards. Collaborate with product and business teams, diagnose production issues, influence technical decisions, mentor developers, conduct reviews, and improve engineering practices. The role requires expertise in WPF, SQL Server, APIs, messaging, architecture patterns, testing, source control, Azure DevOps, and cloud environments.

Leads the development, launch, and enhancement of Entitlement Services propositions. Responsibilities include service architecture, project delivery, market and competitor analysis, marketing communications, sales collateral, bid writing, stakeholder engagement, presentations, financial modeling, and strategy execution. The role collaborates with customers, account management, service delivery, marketing, product, and programme teams, while supporting projects through implementation and representing the business at events.

Develops and manages strategic partnerships across public, private, and third-sector organizations. Responsibilities include identifying opportunities, building executive relationships, negotiating agreements, supporting bids and go-to-market initiatives, coordinating cross-functional teams, tracking commercial outcomes, and governing partnership performance. The role requires strong commercial, negotiation, stakeholder management, analytical, communication, and business development skills. It is remote or hybrid in the UK and requires UK security clearance.

Designs and develops engaging digital learning experiences, e-learning courses, interactive modules, videos, animations, assessments, and simulations. Converts classroom materials into digital content, applies instructional design and adult learning principles, manages LMS publishing, and ensures SCORM, xAPI, accessibility, usability, and responsive design standards. Collaborates with subject matter experts and business teams, incorporates feedback, and tests learning products for quality and technical accuracy.

Provide application support and technical assistance to public-sector customers using Revenues and Benefits software. Resolve incidents and enquiries within contracted SLAs, offer usage guidance and workarounds, prioritize urgent issues, and coordinate with Product and Development teams. The role requires strong Business Rates and Council Tax knowledge, customer relationship skills, and the ability to manage issues through resolution while identifying opportunities for additional services.

Provides Council Tax and Business Rates consultancy and training to UK local authorities using NEC Revenues & Benefits. Responsibilities include software implementation support, migrations, annual billing, demonstrations, seminars, customer guidance, product feedback, user-group participation, documentation, mentoring, and service improvement. The role requires strong communication, problem-solving, customer relationship, and local-government revenues expertise, along with willingness to travel and work onsite when required.

Design complex software products by researching user needs, creating prototypes, testing solutions, and developing reusable design-system patterns. Collaborate with product managers, engineers, domain experts, and users to make evidence-based decisions, simplify workflows, and improve product experiences. The role emphasizes systems thinking, analytical problem-solving, adaptability, and learning new design, AI, and prototyping tools.

Owns the product vision, backlog, and roadmap for operational policing software solutions. Collaborates with customers, product, development, and UX teams to gather and prioritize requirements, guide user-centric design, evaluate completed software, and ensure quality standards. Supports market research, competitive analysis, and data-driven product decisions while acting as the customer voice.

Develop and maintain responsive, accessible web interfaces using modern .NET and Blazor technologies. Build reusable UI components, implement Figma designs, integrate REST/JSON APIs, troubleshoot defects, and contribute to architecture, testing, code reviews, Agile delivery, and continuous improvement. The role also involves using and validating AI-assisted development tools while collaborating with designers, architects, backend developers, and business stakeholders.

Handles high-volume patient and healthcare professional calls, primarily booking, cancelling, and rescheduling diabetic eye screening appointments. Maintains accurate databases, validates and cleanses records, issues communications, and triages telephony or software-related issues. The role requires strong customer service, problem-solving, database, networking, VOIP, and general IT skills while working independently or within a delivery team.

Design, develop, and support cloud-based data solutions across AWS and Azure. Build ETL/ELT pipelines, data integrations, migration processes, warehouses, lakes, and lakehouses. Perform data profiling, quality assessments, validation, reconciliation, troubleshooting, and root-cause analysis. Collaborate with technical and business stakeholders while supporting governance, security, compliance, and technical documentation.

Administer and optimize Microsoft SQL Server, MySQL, PostgreSQL, and Azure SQL environments. Responsibilities include performance tuning, query and index optimization, database security, user access management, monitoring, troubleshooting blocking and deadlocks, incident and change management, and Azure high-availability and disaster-recovery implementation. The role also supports application and development teams with database performance and connectivity issues.

Own and support the vision, roadmap, backlog, requirements, user stories, and acceptance criteria for Control Room software products. Collaborate with product managers, customers, sales, marketing, and development teams to prioritize features and maximize product value. Participate in agile sprint planning, conduct market and competitive research, coordinate releases, and communicate product decisions. The role requires strong analytical, communication, and stakeholder-management skills, plus familiarity with agile methods, software development lifecycles, and product management tools.

Install, upgrade, maintain, and troubleshoot customer application stacks across on-premise, private cloud, and public cloud environments. The role manages Oracle databases, Apache HTTP Server, Tomcat, OpenJDK, JasperReports Server, and company applications; performs backups, restores, deployments, and software upgrades; and provides customer-facing technical support. Weekend overtime is required approximately monthly for production upgrades.

Administers and supports business-critical applications, including user administration, configuration, maintenance, L1 troubleshooting, incident resolution, SLA management, dashboards, and vendor coordination. The role manages ticket queues, investigates root causes, supports procurement systems, communicates with technical and nontechnical stakeholders, and drives issues through resolution. Candidates should have 1–3 years of application or IT services support experience, knowledge of Microsoft technologies, Power BI, Excel, SQL, and ticketing tools, with ITIL and PHP experience desirable.

Supports the NEC Finance team with month-end closing, invoice processing, payments, financial reporting, accounting activities, and ad hoc analysis. The intern may gain exposure to Accounts Payable, Master Data, Record to Report, and Order to Cash functions. The role requires strong academics, foundational accounting knowledge, entry-level Excel skills, analytical ability, independence, flexibility, and effective communication.

Develop and maintain enterprise-scale full stack applications using Java and Angular. Responsibilities include software analysis, architecture, development, unit testing, REST service integration, performance optimization, prototyping, estimating, and Agile collaboration with product experts, business analysts, testers, and engineers. The role may also involve Ionic hybrid mobile development, database integration, OAuth, continuous integration, and applying software design patterns and best practices.

Design, develop, and support scalable cloud-based data solutions across AWS and Azure. Build ETL/ELT pipelines, data integrations, migration processes, warehouses, data lakes, and lakehouses. Perform data profiling, quality assessments, validation, reconciliation, troubleshooting, and root-cause analysis. Create source-to-target mappings and technical documentation while supporting data governance, security, and compliance. Collaborate with technical and business stakeholders to deliver secure, high-quality data solutions.

Develop, customize, administer, configure, and support Moodle-based learning management systems. Responsibilities include plugin development, API integrations, theme customization, database queries, user and course management, permissions, enrolments, reports, scheduled tasks, troubleshooting, upgrades, security, performance monitoring, and deployments across development through production environments.