Jobs at Neara

Own Neara’s global deployment engine, including digital-twin model building, QA, deployment operations, contractor management, delivery economics, and quality standards. Lead distributed teams across multiple regions, standardize and automate delivery processes, manage capacity and risk, develop regional leaders, and improve throughput, forecasting, utilization, margins, and on-time performance. The role requires technical credibility in complex SaaS delivery, strong vendor management, and regular international travel from Sydney.

Provides executive and administrative support for the London/Europe team, including calendar and correspondence management, finance and invoicing administration, travel and events, local HR coordination, onboarding, and commercial and marketing document support. The role also manages customer billing, tracks payments, supports tender submissions, and coordinates vendor registrations in a fast-growing international environment.

Lead end-to-end delivery of complex enterprise software engagements from kickoff through go-live, establish PMO standards and reporting, manage risks and cross-functional dependencies, support scope and contract reviews, and build customer success onboarding and learning systems. The role also shapes a new global PMO function and partners with Customer Success, Product, and Engineering to improve delivery excellence and operational scalability.

Leads customer success for strategic electric utility accounts, overseeing enterprise software deployments from pilot through long-term value realization. Manages a team of Customer Value Architects and Forward Deployed Engineers, advises utility executives, establishes ROI and governance frameworks, oversees technical implementation workstreams, drives adoption, and partners with Sales, Product, and Engineering on customer insights and expansion opportunities.

Leads a strategic portfolio of enterprise electric utility customers and manages 4–5 technical customer success team members. Oversees software deployments from pilots through long-term adoption, advises utility executives, defines ROI frameworks, manages technical workstreams, establishes governance, and drives customer value. Partners with Sales, Product, and Engineering to mitigate implementation risks, inform the product roadmap, and identify expansion opportunities.

Leads Neara’s account-based marketing program as a player-coach, owning strategy and execution for strategic accounts while coaching regional ABMs. Develops account plans, integrated campaigns, playbooks, executive engagement, measurement frameworks, and operating rhythms across Marketing, Sales, Revenue Operations, Customer Success, and Product. Improves account data quality, identifies scalable plays, evaluates account movement and revenue impact, and standardizes successful approaches across regions.

Leads customer success for strategic electric utility accounts, managing a team of Customer Value Architects and Forward Deployed Engineers. Oversees enterprise software deployments from pilot through long-term adoption, advises utility executives, establishes ROI and governance frameworks, manages technical workstreams, and drives measurable customer outcomes. Partners with Sales, Product, and Engineering to mitigate implementation risks, improve the product roadmap, and identify expansion opportunities.

Lead customer success for strategic electric utility accounts across the United States. Manage a team of Customer Value Architects and Forward Deployed Engineers while overseeing enterprise software deployments from pilot through long-term value realization. Advise utility executives, establish ROI and governance frameworks, guide adoption, oversee technical workstreams, manage escalations, and collaborate with Sales, Product, and Engineering on roadmap improvements and expansion opportunities.

Leads customer success for strategic electric utility accounts, managing a team of Customer Value Architects and Forward Deployed Engineers. Oversees enterprise software deployments from pilots through long-term adoption and value realization, advises utility executives, establishes ROI frameworks and governance, manages technical workstreams, and partners with Sales, Product, and Engineering on adoption, risk mitigation, and expansion.

Leads customer success for strategic electric utility accounts, managing a team of Customer Value Architects and Forward Deployed Engineers. Oversees enterprise software deployments from pilot through long-term value realization, advises utility executives, drives adoption and ROI, manages technical workstreams, establishes project governance, and identifies expansion opportunities. Partners with Sales, Product, and Engineering to mitigate risks and improve the platform roadmap.

Lead customer success for strategic electric utility accounts, managing 4–5 technical team members and overseeing enterprise software deployments from pilot through long-term adoption. Advise utility executives, establish ROI frameworks, guide digital twin workflow integration, manage technical workstreams, and ensure measurable customer outcomes. Partner with Sales, Product, and Engineering on roadmap feedback, implementation risks, and expansion opportunities while maintaining executive governance and communication.

Leads customer success for strategic electric utility accounts, overseeing enterprise software deployments from pilots through long-term adoption and value realization. Manages a team of Customer Value Architects and Forward Deployed Engineers, advises utility executives, establishes ROI and governance frameworks, oversees technical workstreams, and partners with Sales, Product, and Engineering on implementation, risk mitigation, roadmap feedback, and expansion opportunities.

Drive high-priority strategic and operational initiatives from diagnosis through implementation. Partner with leadership, Product, Engineering, Sales, and Customer Success to unblock projects, improve processes, unlock customer value, build new business verticals, and support cross-functional execution. The role requires analytical problem-solving, strong communication, adaptability, technical fluency, and a hands-on approach to working with data, products, and engineering teams.

Leads an enterprise Account Executive team across a U.S. region, owning pipeline, revenue, forecasting, account planning, sales processes, onboarding, coaching, and growth targets. Supports strategic customer deals, partners with marketing on account-based campaigns, builds utility-industry relationships, and represents Neara at customer sites and industry events. The role also develops user groups and customer feedback loops to inform product direction.

Build geospatial data pipelines and predictive risk models using LiDAR, terrain, GIS, asset, and weather data. Develop physics-backed simulations for grid risks such as conductor sag, vegetation encroachment, wildfire ignition, and extreme-weather failures. Collaborate with utility GIS teams, establish spatial QA/QC standards, translate complex metrics into investment insights, integrate customer systems, and mentor others in data science and product development.

Own and expand strategic enterprise accounts across Europe, serving as executive relationship owner and driving revenue growth through account expansion plans. Coach account managers and customer success teams on strategy and complex commercial execution, improve key account processes, collaborate with product and customer operations, and report performance and pipeline to leadership. Represent the company with utility customers at conferences and events.

Build and operate end-to-end machine learning pipelines, including training, evaluation, deployment, monitoring, and model serving. Automate CI/CD, infrastructure provisioning, and reproducible environments; manage distributed GPU training across cloud and on-premises platforms; and maintain reliable, scalable inference services. Improve ML tooling, monitor production health, troubleshoot failures, and support deployment of multimodal geospatial models into customer environments.

Develop machine learning and deep learning models that digitize electricity infrastructure from LiDAR, imagery, GIS, and vector data. Build scalable training, serving, QA, and monitoring pipelines; identify data and distribution drift; improve model deployment speed; and apply MLOps best practices. The role also involves defining ML strategies, solving ambiguous problems, collaborating asynchronously across functions, and mentoring junior engineers.

Transform utility, GIS, LiDAR, and asset data into accurate digital twin models of electricity networks. Deploy the Neara platform for utility customers, configure models using Neara’s schema language, perform QA/QC, and build reports and dashboards. Collaborate with Product and Engineering to improve deployment tools and processes while clearly documenting technical configurations for internal and external audiences.

Deploy the Neara platform for utility customers by transforming GIS, LiDAR, and asset data into accurate electricity-network digital twins. Configure models using Neara’s schema language, perform rigorous QA/QC, create reports and dashboards, document technical configurations, and collaborate with Product and Engineering to improve deployment processes and tools.