Jobs at Neara

Act as a trusted commercial and technical advisor to enterprise utility customers to drive adoption, embed Neara platform usage, define and validate ROI, deliver trainings/workshops, and identify expansion opportunities while collaborating with Sales and Deployment teams.

Lead high-stakes enterprise implementations and a small team of technical contributors to deliver measurable customer value. Own account strategy, navigate complex stakeholder landscapes, mentor technical ICs, diagnose and course-correct under pressure, and ensure delivery drives real business outcomes. Regular customer travel and a one-month HQ immersion required.

Lead enterprise customer implementations and a small technical team to deliver measurable business value. Own account strategy, navigate complex stakeholder landscapes, mentor technical ICs, resolve high-stakes issues, and ensure successful, value-driven adoption of the platform.

Lead and grow a high-performing engineering team, owning delivery and development practices. Balance people leadership (~60% time) with hands-on system design and production-quality coding (~40%), focusing on large-scale data ingestion, geospatial processing, simulation engines, and platform vs application trade-offs while partnering closely with Product and customer-facing teams.

Work directly with high-value utility customers to drive adoption and value realization of the Neara platform. Translate platform capabilities into business outcomes and ROI, deliver trainings and workshops, define value frameworks, embed solutions into customer workflows, identify expansion opportunities, and collaborate with Sales and Deployment to ensure contractual delivery and measurable adoption.

Lead creation and scaling of Customer Success Operations in the US: design PMO and project management standards, build project tracking/reporting and onboarding/learning systems, configure teams and resourcing, surface project status and risks to leadership, provide coaching to priority projects, and monitor team sustainability to manage burnout risk.

Work directly with high-value utility customers to drive adoption, define and validate value/ROI of the Neara platform, embed solutions, deliver trainings, and collaborate with sales and deployment teams to grow platform usage.

Own post-sale customer lifecycle for Portuguese utility accounts: onboard, embed Neara into workflows (vegetation management, clearance analysis, CAPEX), run QBRs, monitor health scores, drive renewals and upsell, and align product roadmap with local market needs.

Analyze multimodal geospatial and grid data (LiDAR, imagery, topography, connectivity) to build and QA physics-enabled digital twin models. Develop ML/deep learning models, run experiments/A-B tests, craft scalable ETL pipelines, surface analytics like wildfire risk, translate models into deployable features, advise strategy, and mentor teammates.

Hands-on accounting role supporting Australian and UK entities: manage AP, employee expenses, weekly bank reconciliations, monthly payroll (STP), BAS preparation, month-end tasks, and fixed asset register. Work closely with the Financial Controller in a fast-growth technology environment.

Lead the Design product group owning strategy, roadmap, and delivery for engineering-grade grid modelling and simulation tools. Manage a cross-functional team of product, engineering, and SMEs, set vision and prioritisation, improve delivery processes, and stay hands-on with platform and domain challenges to drive high-quality product outcomes.

As a Senior Software Engineer, you'll design and implement features related to digital twins, data abstractions, and structural analysis, leveraging machine learning and algorithms.

The Director of Customer Implementation leads high-stakes enterprise accounts, focusing on account strategy, team leadership, and delivering business value through complex project management and customer success.

Lead design and operation of Neara's ML platform: roadmap for training pipelines, distributed compute, model serving, experiment management, and monitoring. Build tooling to accelerate research-to-production, optimise performance (including custom CUDA/sparse tensors), and enable scalable, secure deployments across cloud and on‑prem environments while mentoring ML engineers.

As an Implementation Specialist, you will configure projects, analyze client requests, create efficient workflows, and mentor team members to drive project success and improve processes.

Lead customer implementation projects through strategic account management, driving value and mentoring technical teams while navigating complex stakeholder environments.

The Customer Value Architect will engage with clients to drive adoption of the Neara platform, ensuring its value and ROI are clear while supporting customers' strategic objectives and needs.

Generate outbound pipeline and support enterprise sales for a technical B2B SaaS product. Partner with Enterprise AEs across the sales cycle, run discovery, craft value-based messaging, manage multi-stakeholder deals, deliver presentations and RFPs, and translate technical features into measurable business impact.

Embed with strategic utility customers to design and build custom solutions on the Neara platform. Develop features, visualizations, UI, and integrations using the Neara SDK, TypeScript/JavaScript, Java, and Python. Serve as technical architect and advisor, lead training/workshops, and align platform configuration and data integrations with customer systems.

Lead research into grid resilience using public datasets, synthesize policy/market/technical evidence, and produce evidence-led editorial (reports, briefings, blogs) for executives, sales, and press. Partner with leaders to shape strategy, define recurring resilience metrics, inform deals, and act as a trusted spokesperson to media and policymakers.