Jobs at NCD (Dental)

Onboard, train, and activate newly contracted insurance agents through outreach, workshops, webinars, and product education. Generate and nurture leads, support sales enablement, manage a small account portfolio, represent the company at industry events, and relay escalated agent concerns. Conduct targeted call campaigns to gather feedback and inform product and operational improvements.

Own billing lifecycle: process carrier payment files, monitor declines, identify and resolve revenue exceptions, manage billing tickets, and partner cross-functionally to maintain billing accuracy and surface trends.

Manage day-to-day relationships with assigned national account partners to drive adoption, training, and performance. Monitor account health and metrics, conduct trainings and business reviews, translate data into recommendations, coordinate cross-functional support, and identify growth and retention opportunities to improve partner execution and results.