Jobs at NC America

Leads daily accounting operations, month-end and year-end close, general ledger integrity, financial reporting, accounts payable, intercompany accounting, tax compliance, audits, treasury, and cash management. The role supervises a junior accountant, strengthens internal controls, coordinates with headquarters in Korea and external advisors, supports budgeting and forecasting, and ensures compliance with US GAAP, IFRS, and company policies.

Owns community engagement for anime-inspired and MMORPG games across social media, Discord, forums, and websites. Creates content, manages player and creator relationships, moderates discussions, runs events and campaigns, monitors sentiment, analyzes engagement data, handles escalations, and reports community trends to publishing, marketing, and development teams.

We are accepting applications for various positions. Submit your resume and desired position for review and potential contact.

Senior Product Manager responsible for shaping global product strategy, live operations, monetization, and in-game economy for an FPS open-world shooter MMO. Collaborates with Korean development and global publishing teams, defines KPIs, analyzes player behavior, plans seasonal content, and communicates product briefs and post-mortems to stakeholders to optimize player experience and long-term success in Western markets.

Senior individual contributor owning customer support operations across multiple live-service game titles. Manage third-party CS vendors and SLAs, handle escalations (including VIP), maintain knowledge base and macros, monitor support metrics, and drive process and tooling improvements while collaborating with Community, Live Ops, Product, and international development teams.

Lead publishing and Live Ops execution across pre-launch, launch, and live-service phases. Own schedules, incident response, escalation, KPI analysis, and cross-functional coordination. Drive updates, events, hotfixes, and process improvements while partnering with development, QA, platform, data, marketing, and external partners to optimize retention, monetization, and service stability.