Teams at Nayax

Lead QA automation across 5–7 retail-focused projects by mentoring engineers, reviewing frameworks and processes, defining automation strategy, improving coverage and stability, troubleshooting application and infrastructure issues, and driving CI/CD, UI, API, E2E, mobile, backend, and AI-assisted testing practices.

Provide bilingual Mandarin-English Tier 1 technical support across Nayax hardware and software products. Handle tickets, calls, and chats; triage and resolve common issues; document interactions; guide customers through troubleshooting; escalate complex cases to HQ and OEM teams; maintain knowledge-base content; meet SLA and quality targets; and coordinate regional support activities across China and global teams.

Drives regional sales growth for fintech payment solutions by developing strategic sales plans, managing client and partner relationships, expanding market presence, and overseeing product distribution. The role requires forecasting, KPI tracking, sales performance reporting, product demonstrations, negotiation, and cross-functional collaboration. Approximately 50% travel within the United States is required, primarily across a Midwest or West Coast territory.