Teams at Navina

Lead platform architecture and AI-first innovation for a cloud-native AWS SaaS healthcare product. Define standards, build POCs for LLM/agent integrations, evangelize AI tooling, enforce governance, and collaborate cross-functionally to ensure scalability, security, and compliance.

Manage cross-functional initiatives to enhance customer outcomes and efficiency, optimize operations, and align teams across the US and Israel. Oversee escalations and translate customer needs into product solutions.

Lead and expand a Customer Success team for a digital health SaaS, drive strategic outcomes across health system accounts, manage implementations, advocate for clients, track KPI-driven account health, participate in product roadmap and cross-functional collaboration to increase engagement, retention, and upsell.