Jobs at Natter

Own strategic relationships with association customers from onboarding through renewal and expansion. Build the customer success playbook, processes, metrics, and renewal motion for a new vertical. Lead success planning, executive business reviews, member engagement programs, and data-driven value analysis. Identify account growth opportunities, collaborate with internal teams, advocate for customer needs, and represent Natter at association events. The role requires executive-level communication, strategic account management, and regular travel.

Own the full enterprise sales cycle for association, professional society, trade organization, and government accounts with $50K+ contract values. Build Natter’s association sales playbook, engage executive and board-level stakeholders, conduct consultative discovery, develop ROI-based business cases, manage complex consensus-driven deals, forecast pipeline, collaborate cross-functionally, and represent the company at industry events. Regular travel across the United States and internationally is required.

Manage strategic enterprise customer relationships from onboarding through renewal and expansion. Develop success plans, lead executive business reviews, drive product adoption, identify account growth opportunities, analyze customer KPIs, and advocate for customer needs internally. Collaborate with Product, Marketing, Solutions, and Account Growth teams to deliver value and strengthen long-term partnerships. The role requires managing complex stakeholder ecosystems and engaging confidently with C-level customers.

Drive full-cycle enterprise sales for $100K+ contracts with Fortune 1000 companies. Responsibilities include prospecting, executive discovery, business-case development, complex stakeholder navigation, account-based selling, pipeline forecasting, CRM management, cross-functional collaboration, conference representation, and regular domestic and international client travel. The role also involves helping build the company’s sales playbook and establish a new enterprise AI category.

Lead the technical direction of Natter’s AI-powered enterprise platform. Design and operate high-scale systems across AI pipelines, data architecture, and multi-tenancy; set standards for reliability, security, observability, performance, and cost; mentor engineers; influence product strategy; support enterprise security reviews and incidents; and remain hands-on coding critical systems. The role requires Staff-level scope, deep AWS and infrastructure expertise, strong written communication, and experience operating production systems at scale.

Own Natter’s product marketing strategy across positioning, messaging, use cases, go-to-market planning, sales enablement, customer proof, competitive intelligence, and product launches. Translate complex AI technology into compelling enterprise narratives, conduct customer and market research, support consultative selling, and partner with Product and Sales. The role suits a hands-on marketer comfortable with ambiguity in a fast-moving B2B SaaS startup.

Build outbound enterprise pipeline through phone-first cold calling, account research, LinkedIn and email outreach. Engage senior HR, People, Sales, and Revenue leaders, handle objections, explain Natter’s AI platform, book qualified meetings for Account Executives, and provide feedback to refine messaging and customer targeting. The role is office-based in NYC and offers a path toward enterprise closing sales.

Own end-to-end features across frontend and backend: design scalable APIs and data models, build polished React UIs, manage AWS infrastructure and CI/CD, set technical direction, and ensure performance, reliability, and security in a fast-moving startup.