National Pen Company Benefits Overview

Leads global site support teams and delivers reliable IT services across multiple offices. Responsibilities include managing incidents and escalations, overseeing on-premises and cloud infrastructure, hardware asset lifecycle management, stakeholder communications, vendor coordination, budget support, procurement, and continuous service improvement. The role also provides employee technical support, manages major incidents, coaches team members, and participates in after-hours on-call coverage.

Outbound inside sales agent responsible for calling existing customers using a predefined workflow to generate revenue, maintain customer records, meet weekly sales targets, and deliver high-quality customer service while participating in team meetings and training.

Lead HR operations in a manufacturing facility: develop policies, ensure legal and SOX compliance, manage HR systems and records, run full-cycle recruitment and onboarding, administer benefits, payroll/pay grade recommendations, training, employee relations, and HR metrics reporting.