National Payments Corporation Of India (NPCI) Benefits Overview

Performs manual and automated quality assurance testing for digital products and microservice APIs. Responsibilities include gathering requirements, developing test environments and cases, executing functional, integration, E2E, UAT, and edge-case tests, reporting defects, analyzing results, monitoring logs, preparing RCAs, and presenting test reports. The role also customizes automation frameworks, tracks testing metrics, supports production issue resolution, and collaborates with and mentors engineering peers.

Lead B2B business development for NBBL payment products by driving customer acquisition, activation, revenue, onboarding, and go-live success. Manage relationships with banks, payment aggregators, payment gateways, and technology service providers. Develop product pitches, business models, growth strategies, and new use cases while coordinating product, technology, certification, risk, legal, and marketing stakeholders. Track rollout performance, resolve customer issues, identify new markets, and achieve assigned P&L and customer targets.

Manages end-to-end relationships with assigned cooperative and regional rural banks, serving as the primary contact for business, operational, and service matters. Analyzes account performance, supports growth, coordinates product onboarding and project implementation, resolves stakeholder issues, and ensures regulatory and NPCI compliance. Also identifies process gaps and leads automation and operational improvement initiatives to enhance efficiency, service quality, and turnaround times.