Teams at Napco National

Supports the Account Manager by visiting customers, following up on prospects, assisting with sales orders, identifying customer needs and cross-selling opportunities, analyzing complaints, collecting payments, providing forecast input, converting prospects, and reporting competitor activity.

Supports HR operations by managing employee records, onboarding, inductions, probation evaluations, leave processing, promotions, training coordination, employee relations, system updates, resignations, terminations, exit interviews, and HR documentation. Coordinates with IT and integration teams on IDs, attendance access, employee accounts, letters, and related services. Also supports employee motivation, well-being, and issue resolution programs.

Supports HR operations by managing employee relations, workforce planning, staffing forecasts, onboarding programs, compliance audits, data analysis, reporting, and work planning. Communicates employment terms and conditions clearly, uses office automation tools, and helps ensure effective HR frameworks and practices across the organization.