Mythics Inc.
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The EOC Incident Manager/Watch Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center. Key duties include monitoring and supporting incident management, coordinating incident resolution, defining metrics, documenting procedures, and reporting on operational activities. Qualifications include US Citizenship, 3+ years of experience, a B.S. degree, and specific experience with monitoring and incident management tools.
The Product Manager role is responsible for developing consulting products around services like SaaS Managed Services, Patch Management as a Service, and Consulting as a Services. Responsibilities include product development, customer engagement, go-to-market strategy, stakeholder management, performance analysis, and more. Qualifications include a Bachelor's degree in business or Computer Science, 7-10 years of progressive technology experience, and 5+ years of product management experience in a technology services organization.
As a Sales Account Representative at Mythics, you will contribute to the company's sales goals by utilizing professional sales techniques, providing excellent customer service, and maintaining quality relationships with existing accounts. Responsibilities include developing sales potential, building and maintaining relations with accounts, creating customized proposals, and staying informed about market conditions. Minimum requirements include a Bachelor's degree and 2-4 years of sales or customer service experience with preference for IT sales experience.
Sales Specialists support the sales team by managing the customer database, creating quotes, processing orders, and providing admin support. They research the market, generate leads, and assist in winning business through competitive sales techniques. Proficient in MS Office, Excel, and customer service. Requires a high school diploma or equivalent with 2 years of relevant experience. Must be reliable, professional, results-driven, and self-motivated.
