Jobs at Myriad360

Lead enterprise wireless engagements from discovery through design, survey, implementation, validation, optimization, and operational transition. Perform RF design and surveys using Ekahau tools, integrate WLAN with enterprise networking and security, mentor engineers, develop standards and reusable assets, and provide technical leadership and customer-facing advisory services.

Designs, deploys, validates, and troubleshoots enterprise wireless networks. Performs Ekahau predictive, passive, active, and validation surveys; conducts RF analysis; stages and configures APs/controllers; documents designs and as-builts; supports migrations and optimizations; travels to customer sites and collaborates with project teams and senior engineers.

The role involves architecture and leadership in managed services for storage and backup, requiring extensive experience with Azure and customer engagement. Responsibilities include system maintenance, troubleshooting, team mentoring, and ensuring operational readiness.

The ServiceNow Engagement Manager will lead client implementations, manage projects, ensure solution effectiveness, provide training and support, and engage in pre-sales activities.

Lead presales technical discovery and solution design for AI/GPU and HPC infrastructure. Review technical designs, build take-offs, estimate services, write SOWs, and present solutions to win business while coordinating with technical and business stakeholders.

Manage and grow client accounts by supporting onboarding, generating accurate quotes, processing orders, negotiating contracts, coordinating logistics and forecasting, advocating for clients, escalating and remediating risks, and collaborating cross-functionally to ensure timely delivery and excellent customer experience.

Builds and operates Myriad360's AWS managed service offering: incident and service-desk operations, monitoring/observability, automation, runbooks, FinOps reporting, disaster recovery, and AWS MSP Program certification and audit readiness. Hands-on role with a path to lead the managed services team.

Own and execute a portfolio of vendor renewal contracts, build and maintain renewal pipeline and forecasts, coordinate with sales/channel operations and manufacturers, generate quotes 30/60/90 days ahead, maximize manufacturer incentives, and support customers via phone and email.

The ServiceNow Engagement Manager leads client implementations, delivers solutions, manages projects, and provides post-implementation support while ensuring client satisfaction.

Serve as the strategic partner and primary relationship owner for a portfolio of managed services customers. Drive customer adoption, satisfaction, retention, profitability, and recurring revenue through executive engagement, QBRs, technology roadmaps, risk mitigation, upsell/cross-sell, and cross-functional coordination with delivery, sales, and leadership.

The ServiceNow Engagement Manager leads client implementations and delivery within ServiceNow environments, ensuring solutions meet customer functional requirements while managing stakeholder relationships and driving accountability throughout the project lifecycle.

The ServiceNow Engagement Manager leads client implementations and supports pre-sales activities. This role focuses on delivering solutions, documenting requirements, and providing training and support for clients on the ServiceNow platform.

The ServiceNow Engagement Manager leads client implementations, driving solution delivery and stakeholder engagement while leveraging ServiceNow expertise to meet business needs.

Lead and scale the Managed Services Customer Success organization (5–10 managers). Build operating model, processes, KPIs, lifecycle programs (onboarding, adoption, value realization, renewal, expansion), drive retention, health monitoring, and account profitability, enable upsell/cross-sell, and align cross-functional teams to ensure strong customer outcomes and executive-level engagement.

The ServiceNow Engagement Manager leads client implementations, providing solutions, managing stakeholder relationships, and ensuring successful delivery utilizing ServiceNow technology.

Lead and deliver multiple IT and data center projects across the project lifecycle. Manage scope, schedule, budget, P&L, stakeholders, risks, communications, and mentor junior staff. Oversee data center migrations and cloud strategies, ensure project quality and profitability, and follow company PMO methodologies.

Lead end-to-end solution architecture for large, multi-practice opportunities—driving discovery, design validation, and deal progression. Partner with account teams, validate designs/BOMs/SOWs, mentor engineers, shape reusable architectures, and represent the company in senior client engagements. Ensure security compliance and identify remediation needs.

Lead the Professional Services PMO to ensure consistent, profitable delivery of complex technology projects. Manage and develop PMO staff, establish governance, optimize resource and portfolio management, drive operational excellence, and partner with Sales, Engineering, Finance, and executives to improve forecasting, profitability, and customer satisfaction.

Support Professional Services as the financial subject matter expert for project accounting, profitability analysis, forecasting, pricing, cost allocation, and executive reporting. Partner with PMs, Sales, Accounting, and leadership to improve forecasting accuracy, margin management, and financial governance across a portfolio of customer engagements.

The Senior Client Solutions Architect guides clients in aligning technology with business strategies, leads solution architecture, mentors teams, and influences deal outcomes while collaborating across practices.