Jobs at myKaarma

Supports product and feature launches through timeline coordination, content creation, audience segmentation, enablement materials, adoption tracking, and customer and market research. The role partners with Product Marketing Managers and cross-functional teams, drafts customer-facing and internal communications, and helps Sales, Customer Success, and Support understand new features. It offers mentorship and progression toward independently leading launches.

Own go-to-market strategy and product launches for a B2B SaaS platform serving automotive dealerships. Develop positioning, messaging, enablement, customer-facing content, launch campaigns, adoption metrics, and post-launch improvements. Partner with Product, Sales, Customer Success, Support, and other teams to ensure launch readiness, drive feature adoption, gather customer insights, and support case studies and proof points.

Lead full-cycle recruiting for software and technology roles in India, including high-volume hiring, campus programs, referral campaigns, assessments, and interview events. Partner with hiring managers on role requirements, sourcing, evaluations, and interview plans. Manage recruiting data, timelines, stakeholder communication, and candidate experience while using funnel analytics to identify bottlenecks and improve hiring outcomes. Represent the company at recruiting events and help standardize scalable talent acquisition practices.

Own the payments platform product area, including settlement, reconciliation, disputes, processor integrations, and reporting. Lead customer discovery, product strategy, prioritization, requirements, execution, launches, and continuous improvement. Partner with Engineering, Design, Data, Sales, Support, and Customer Success to deliver measurable customer and business outcomes. Manage product economics, quantify risks, and make commercially informed decisions.

Own a defined payments product area from discovery through launch, including settlement, reconciliation, disputes, integrations, or reporting. Conduct customer research, define requirements, prioritize initiatives, evaluate tradeoffs, measure outcomes, and manage product economics and risk. Collaborate with Engineering, Design, Data, Sales, Customer Success, Support, and Operations to deliver high-quality SaaS solutions and continuously improve the product.

Build and operate reliable data engineering controls for reporting products, shared data models, semantic layers, and downstream feeds. Responsibilities include automated testing, CI/CD safeguards, data-quality monitoring, reconciliation, lineage, data contracts, governance, incident response, documentation, and mentoring. The role requires strong data modeling, cloud warehouse, dbt, semantic-layer, Python, and production reliability experience, with BigQuery and LookML preferred.

Own a portfolio of dealership clients, conducting consultative performance reviews, tracking KPIs, identifying operational gaps, improving platform adoption, mitigating churn risk, and supporting account expansion. The role requires strong automotive fixed-operations knowledge, analytical problem-solving, change-management expertise, and relationship-building skills to improve customer outcomes and revenue retention.

Support global HR operations across the US, Canada, and India: maintain employee records and HRIS, manage onboarding/offboarding, track compliance and leaves, coordinate audits, and identify process improvements and automation opportunities to scale People functions.

Own the full month-end, quarter-end, and year-end close processes; prepare financial statements, technical accounting analyses, reconciliations, and variance reporting; maintain U.S. GAAP, SOX-aligned controls, and audit compliance; optimize ERP systems and automation; and lead, mentor, and develop a team of accounting professionals. The role also supports budgeting, forecasting, M&A, investor reporting, and strategic finance initiatives.

Design, develop, and test cloud-based software for automotive dealership service centers. Build and integrate AI/ML solutions using LLM APIs, model training, fine-tuning, and production deployment. Collaborate with stakeholders, customers, product managers, and technical leaders to deliver scalable, reliable solutions across microservices, mobile, and cloud technology stacks.

Design, develop, test, and integrate scalable cloud software and AI/ML solutions for automotive dealerships. Responsibilities include working with LLM APIs, fine-tuning and deploying models, collaborating with stakeholders, improving architecture and reliability, and mentoring junior engineers. The role spans microservices, mobile, cloud, databases, messaging, and multiple programming languages.

Lead end-to-end product lifecycle for an automotive SaaS platform: define vision, prioritize features, manage execution and launches, set roadmaps and OKRs, run UAT/pilots, collaborate with engineering/design/sales, and iterate using analytics and customer feedback to drive adoption and business outcomes.

Support day-to-day finance operations including bookkeeping, accounts payable, reconciliations, month- and year-end close support, statutory compliance (GST, TDS, SOFTEX, STPI), audit coordination, expense processing, cash flow reporting, and improving accounting processes and internal controls under the Finance & Accounting Manager.

Coordinate OEM-facing programs, strategic partnerships, and internal process initiatives. Maintain project plans, milestones, dependencies, risks, deliverables, reports, and analyses; prepare business review materials; coordinate stakeholders across engineering, product marketing, clients, and account teams; resolve first-line technical issues; manage expectations and negotiate scope, timelines, and priorities. Apply Lean/Toyota Production System principles and support continuous improvement while developing toward independent program management.

Deliver role-specific training to dealership fixed-ops staff on myKaarma's SLT product suite, act as an SME for product and dealership processes, run multiple daily training sessions, document outcomes, schedule follow-ups, complete product activations, and collaborate cross-functionally to drive adoption and continuous improvement.