Teams at My Utilities

Handle inbound warm insurance leads for home, auto, umbrella, and personal policies. Qualify customer needs, explain coverage options, quote and sell policies, cross-sell, follow up, and maintain CRM activity. Meet daily activity and performance goals within a structured onboarding and coaching environment.

The Operations Coordinator is responsible for processing orders, ensuring accuracy, and maintaining organized documentation while collaborating with sales and providers.

The Inside Sales Advisor handles inbound leads, guides customers in setting up home services, manages objections, and closes sales to meet performance targets.