Jobs at Mutual of Omaha

Manages a team of 8–12 reverse mortgage loan officers, overseeing training, call reviews, hiring, lead conversion, loan pipelines, performance metrics, coaching, and team motivation. The manager also supports upper management in expanding the HECM department and ensures loans close efficiently while meeting daily, weekly, and monthly sales targets.

Manages a team of 8–12 reverse mortgage loan officers, overseeing training, call reviews, hiring, lead conversion metrics, loan pipelines, closing timelines, coaching, and team motivation. Supports upper management in expanding the HECM department. Requires reverse mortgage experience in a call center environment and strong written and verbal communication skills. The position is fully remote with base pay plus bonus opportunities.

Manages a team of 8–12 reverse mortgage loan officers, overseeing training, call reviews, hiring, lead conversion, sales metrics, loan pipelines, and timely closings. Coaches and motivates team members while supporting upper management in expanding the HECM department. The role requires reverse mortgage call-center experience and strong written and verbal communication skills. It is fully remote and offers approximately $70,000 base pay plus bonuses, with potential total compensation exceeding $100,000.

Manages and coaches a team of 8–12 reverse mortgage loan officers. Responsibilities include conducting training and call reviews, supporting hiring, monitoring lead conversions and sales metrics, managing the loan pipeline, ensuring timely closings, motivating team members, and helping upper management grow the HECM department.

Build executive and operational dashboards, reporting, data pipelines, and curated datasets using Databricks, Spark SQL, and Python. Support production platforms including Encompass, Salesforce, Five9, and Databricks through monitoring, on-call incident response, integrations, root-cause analysis, and reliability improvements. Translate business questions into metrics, automate reporting, document systems, and partner with Compliance and IT Security on PII, access controls, and audits.

Owns digital and performance marketing across paid media, SEO, email automation, lead generation, conversion optimization, online reputation, analytics, and reporting. The role manages channel budgets and performance targets, connects marketing spend to funded loans, ensures regulatory compliance for mortgage advertising, and presents strategic recommendations to senior leadership.

Own end-to-end data and reporting solutions for a regulated mortgage lender. Responsibilities include intake and requirements scoping, advanced SQL development, data profiling, warehouse and pipeline validation, reconciliation, testing, UAT, launch readiness, post-launch monitoring, and stakeholder communication. The role partners with business, technical, legal, and compliance teams while ensuring data accuracy, governance, and alignment with mortgage regulations.

Supports a mortgage branch through realtor and referral-partner relationship building, event coordination, outreach tracking, Loan Officer scheduling and follow-up, and social media assistance. The role spends substantial time engaging with real estate offices to identify partnership and business-development opportunities. Candidates should communicate effectively, provide strong customer service, remain proactive and organized, understand business fundamentals, and preferably have mortgage, real estate, or lending experience.

Supports mortgage accounting operations by preparing journal entries, GAAP-compliant reports, branch-level P&L components, loan sale and revenue entries, and general ledger reconciliations. Maintains ledger structure and data integrity, organizes documentation for transaction inquiries, assists with accounting projects, and identifies process improvements while reporting to the Senior Accountant.

Manages and grows mortgage affiliate and lead-generation partnerships. Responsibilities include recruiting partners, optimizing lead quality and conversion, monitoring RESPA, TILA, and Fair Lending compliance, auditing creative and landing pages, managing budgets and payouts, analyzing performance metrics, producing reports, and identifying growth opportunities across mortgage products.

Owns the sales enablement product backlog and leads enterprise system initiatives from prioritization through delivery. Partners with sales, leadership, engineering, QA, and vendors to improve workflows, productivity, conversion, market share, and revenue. Responsibilities include stakeholder discovery, KPI tracking, API and systems integration coordination, Agile delivery, sales-team training, documentation, and change management. Requires mortgage industry and Salesforce experience, plus technical fluency in SQL, relational databases, call center platforms, and loan origination systems.

Build governed dimensional data models across dbt and Databricks medallion layers; integrate loan, CRM, servicing, and vendor data; create executive dashboards in Sigma and Power BI; define governed KPIs; monitor data quality; lead warehouse and reporting migrations; support cross-functional stakeholders; and mentor analysts on SQL, modeling, and BI practices.

Manage and grow mortgage affiliate and lead-generation partnerships. Recruit and onboard partners, optimize campaigns, monitor lead quality and conversion metrics, manage budgets and payouts, conduct compliance audits, and deliver performance reporting. Collaborate with Marketing on compliant creative and landing pages while ensuring adherence to RESPA, TILA, and Fair Lending requirements. Identify account expansion opportunities and research competitor programs, pricing trends, and emerging mortgage marketing channels.

Build and manage an affiliate partnership pipeline for mortgage products. Responsibilities include researching prospects, conducting daily outreach, qualifying leads, scheduling meetings, onboarding partners, providing compliant marketing assets, maintaining Salesforce pipeline data, tracking performance metrics, monitoring reverse mortgage industry trends, and ensuring partner communications meet regulatory standards.

Designs, deploys, and maintains AI-driven web applications, services, and agentic workflows using Anthropic APIs and Claude. Develops Python REST APIs and React/TypeScript front ends, creates prompt and LLM evaluation frameworks, and manages testing, debugging, security, observability, CI/CD, Docker, and cloud deployment. Optimizes SQL queries and collaborates with business teams to deliver reliable, cost-effective AI solutions.

Manage inbound consumer mortgage refinance leads, assess customers’ financial situations, recommend appropriate loan solutions, build rapport, negotiate terms, and close loans. The role involves handling high call volumes, maintaining strong follow-up, entering data, and meeting performance goals in an in-office, fast-paced environment. Compensation includes commission and a $12-per-hour draw, with ongoing sales training and coaching.

Works with experienced mortgage analysts to contact warm inbound leads, answer basic loan-process questions, gather customer information, and support loan origination. The role also includes social media marketing and outreach to past customers. No mortgage experience is required, and training is provided. Successful consultants may advance to Mortgage Analyst roles.

Leads, coaches, and develops Mortgage Consultants while monitoring pipelines, reviewing loan files, supporting borrowers, and ensuring compliance with mortgage programs and regulations. The manager provides call coaching, supports loan production, collaborates across departments, and helps the team achieve production goals.

Supports marketing and growth for a mortgage team through social media management, content creation, email newsletters, CRM and contact management, partner outreach, event coordination, and administrative organization. The role maintains social calendars, tracks leads and event attendees in Salesforce and BombBomb, coordinates creative projects, supports client outreach, facilitates meetings, documents procedures, and improves office efficiency. Work is primarily in-office in San Rafael with occasional Saturday planning sessions.

Develop and maintain Power BI reports and dashboards, migrate reporting to a centralized semantic model, monitor data quality using SQL and Power BI, implement minor semantic model changes, document reporting processes and lineage, and support business partners across sales, HR, and finance.