Jobs at Mutual of Omaha

Own paid media strategy and daily campaign management across large-scale accounts. Manage budgets, bidding, pacing, testing, optimization, and deep-funnel performance analysis across Google Ads, Microsoft Ads, and Meta. Ensure regulated mortgage advertising compliance, identify platform opportunities, collaborate with Creative and Analytics, and present recommendations to senior marketing leadership.

Manages and grows mortgage affiliate and lead-generation partnerships. Responsibilities include recruiting partners, optimizing lead quality and conversion, monitoring RESPA, TILA, and Fair Lending compliance, auditing creative and landing pages, managing budgets and payouts, analyzing performance metrics, producing reports, and identifying growth opportunities across mortgage products.

Owns the sales enablement product backlog and leads enterprise system initiatives from prioritization through delivery. Partners with sales, leadership, engineering, QA, and vendors to improve workflows, productivity, conversion, market share, and revenue. Responsibilities include stakeholder discovery, KPI tracking, API and systems integration coordination, Agile delivery, sales-team training, documentation, and change management. Requires mortgage industry and Salesforce experience, plus technical fluency in SQL, relational databases, call center platforms, and loan origination systems.

Build governed dimensional data models across dbt and Databricks medallion layers; integrate loan, CRM, servicing, and vendor data; create executive dashboards in Sigma and Power BI; define governed KPIs; monitor data quality; lead warehouse and reporting migrations; support cross-functional stakeholders; and mentor analysts on SQL, modeling, and BI practices.

Manage and grow mortgage affiliate and lead-generation partnerships. Recruit and onboard partners, optimize campaigns, monitor lead quality and conversion metrics, manage budgets and payouts, conduct compliance audits, and deliver performance reporting. Collaborate with Marketing on compliant creative and landing pages while ensuring adherence to RESPA, TILA, and Fair Lending requirements. Identify account expansion opportunities and research competitor programs, pricing trends, and emerging mortgage marketing channels.

Build and manage an affiliate partnership pipeline for mortgage products. Responsibilities include researching prospects, conducting daily outreach, qualifying leads, scheduling meetings, onboarding partners, providing compliant marketing assets, maintaining Salesforce pipeline data, tracking performance metrics, monitoring reverse mortgage industry trends, and ensuring partner communications meet regulatory standards.

Designs, deploys, and maintains AI-driven web applications, services, and agentic workflows using Anthropic APIs and Claude. Develops Python REST APIs and React/TypeScript front ends, creates prompt and LLM evaluation frameworks, and manages testing, debugging, security, observability, CI/CD, Docker, and cloud deployment. Optimizes SQL queries and collaborates with business teams to deliver reliable, cost-effective AI solutions.

Provides executive and office support to marketing leaders through calendar management, scheduling, travel coordination, expenses, communications, vendor coordination, inventory, onboarding, and meeting administration. Supports marketing campaigns, events, webinars, content preparation, brand asset management, compliance routing, documentation, project tracking, and reporting. Uses Microsoft 365 and related business tools while handling confidential information and coordinating with internal departments, vendors, loan officers, and customers.

Leads reverse mortgage processing operations, supervises and coaches processing staff, monitors performance metrics and service-level deadlines, resolves escalations, supports onboarding and training, ensures regulatory and company guideline compliance, and recommends process improvements while partnering with sales to maintain a strong customer experience.

Leads reverse mortgage processing operations, supervises and coaches processing staff, monitors performance metrics and service-level agreements, resolves escalations, supports onboarding and training, and ensures loans comply with government, regulatory, enterprise, and Mutual of Omaha guidelines. Partners with sales to improve customer experience, identifies process-efficiency opportunities, and manages multiple deadlines and initiatives.

Leads reverse mortgage processing operations by supervising staff, providing coaching and training, monitoring performance metrics and service levels, resolving escalations, improving processes, and ensuring loans comply with government, regulatory, and company guidelines. Partners with sales to support customer satisfaction and assists with onboarding and team development in a remote environment.

Manages reverse mortgage processing operations, including supervising and coaching staff, monitoring performance metrics and service levels, resolving escalations, supporting onboarding, improving processes, and ensuring loans comply with government, regulatory, and company guidelines. Partners with sales to support a high-quality customer experience and helps manage multiple deadlines and initiatives.

Manage inbound consumer mortgage refinance leads, assess customers’ financial situations, recommend appropriate loan solutions, build rapport, negotiate terms, and close loans. The role involves handling high call volumes, maintaining strong follow-up, entering data, and meeting performance goals in an in-office, fast-paced environment. Compensation includes commission and a $12-per-hour draw, with ongoing sales training and coaching.

Works with experienced mortgage analysts to contact warm inbound leads, answer basic loan-process questions, gather customer information, and support loan origination. The role also includes social media marketing and outreach to past customers. No mortgage experience is required, and training is provided. Successful consultants may advance to Mortgage Analyst roles.

Leads, coaches, and develops Mortgage Consultants while monitoring pipelines, reviewing loan files, supporting borrowers, and ensuring compliance with mortgage programs and regulations. The manager provides call coaching, supports loan production, collaborates across departments, and helps the team achieve production goals.

Supports marketing and growth for a mortgage team through social media management, content creation, email newsletters, CRM and contact management, partner outreach, event coordination, and administrative organization. The role maintains social calendars, tracks leads and event attendees in Salesforce and BombBomb, coordinates creative projects, supports client outreach, facilitates meetings, documents procedures, and improves office efficiency. Work is primarily in-office in San Rafael with occasional Saturday planning sessions.

Manages a team of 8–12 reverse mortgage loan officers, overseeing training, call reviews, hiring, lead conversion metrics, loan pipelines, coaching, motivation, and timely closings. The role supports growth of the HECM department and requires strong communication skills. Candidates should have reverse mortgage team-management experience or mortgage call-center management experience; experienced reverse mortgage loan officers may also be considered. The position is 100% remote with base pay and bonus potential.

Manage a team of 8–12 reverse mortgage loan officers, oversee sales metrics and lead conversions, manage the loan pipeline, conduct training and call reviews, recruit and hire team members, coach performance, and support growth of the HECM department. The role is fully remote and includes a base salary plus bonus opportunities.

Manage and coach a team of 8–12 reverse mortgage loan officers. Responsibilities include conducting training and call reviews, screening and hiring team members, monitoring lead conversions and sales metrics, managing the loan pipeline, ensuring timely closings, motivating the team, and supporting growth of the HECM department. The role is fully remote and includes a base salary plus bonus opportunities.

Manages a team of 8–12 reverse mortgage loan officers, overseeing training, call reviews, hiring, lead conversion, sales metrics, loan pipelines, timely closings, coaching, motivation, and departmental growth. The role requires strong communication skills and preferably at least two years of reverse mortgage call center experience. Compensation includes approximately $70,000 base pay plus bonuses, with potential earnings above $100,000. This is a fully remote position.