Mudflap
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As a Senior Manager of Customer Success at Mudflap, you will lead a team of Customer Success Managers in onboarding and nurturing existing customers, driving expansion and retention targets, and collaborating with various teams to achieve positive outcomes for the Mudflap Fleet Card.
Join Mudflap's Customer Support Team to provide exceptional service to truckers and fuel stop partners. Responsibilities include answering calls, chats, and emails, developing product expertise, and ensuring world-class customer service. Perks include remote-first work, career growth opportunities, and competitive salary and benefits. Must have 1+ year of customer support experience and passion for delivering top-notch service.
As a Senior Software Engineer at Mudflap, you will be responsible for building complex web apps and APIs using Ruby on Rails, supporting new growth areas, and contributing to major company-wide projects. This role offers competitive salary, benefits, and opportunities for career growth in a fast-growing marketplace business focused on the trucking industry.
As a Senior Product Manager, Risk at Mudflap, you will be optimizing the fraud prevention strategy for a market-leading mobile and web-based product used by SMB trucking companies. Responsibilities include defining risk strategy, collaborating with cross-functional teams, and owning the product lifecycle.
As a Senior Product Manager, Payments at Mudflap, you will drive new payment innovations for SMB trucking companies, optimize payment systems for a market-leading product, collaborate with cross-functional teams, and own the end-to-end product lifecycle. Ideal candidates have expertise in the US and Canada payment markets and can thrive in a fast-paced environment.
As a Senior Data Analyst at Mudflap, you will be responsible for surfacing business-critical insights, building and maintaining BI dashboards, writing clean SQL code, and collaborating with stakeholders to meet data requirements. You will play a key role in major company initiatives and contribute to improving data quality.
As a Revenue Operations Manager at Mudflap, you will be responsible for analyzing and improving pre-sales processes, managing cross-functional initiatives, and ensuring revenue data integrity. You will work closely with Sales and cross-functional teams to drive mission-critical projects and optimize workflows.
The Product Marketing Lead at Mudflap will drive collaboration across functions towards growing product adoption, develop customer and competitive insights, ensure cross-functional readiness for product rollouts, structure product brand architecture, own competitive tracking, and inspire excitement for the products.
As the People Operations Manager at Mudflap, you will be responsible for managing the day-to-day People function, ensuring compliance with employment laws, partnering with managers on employee relations, managing total rewards programs, and executing people programs that align with the company's values. This role requires 7+ years of experience in People Operations/Human Resources and expertise in benefits, compensation, and compliance systems.