Mudflap
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As the Marketing Technology and Operations Lead, you will design and execute the marketing technology strategy, integrate various marketing and sales tools, manage analytics, and collaborate with cross-functional teams. Your role is critical for operational efficiency, scalable growth, and empowering data-driven decision making.
As a Fraud Analyst, you will develop policies and processes to mitigate fraud losses for Mudflap’s products. Responsibilities include enhancing fraud strategies, developing detection models, evaluating tools, assessing KPIs, and maintaining performance reports.
The Pricing Operations Manager will implement pricing strategies, develop frameworks for contract terms, and streamline pricing operations. The role involves collaborating with technology and product teams, reviewing merchant contracts, and leading customer-facing teams to resolve payment issues.
As the Product Marketing Lead, you will manage the positioning and messaging of new and existing products, driving collaboration across various teams to enhance product adoption. You will also be responsible for developing customer insights, creating marketing assets, and ensuring effective communication of product messages.
As a Senior Product Manager for Payments at Mudflap, you will optimize payment systems for SMB trucking companies, driving innovations, managing the product lifecycle, and collaborating with various teams to enhance customer experience in payments. You'll also develop go-to-market strategies and maintain a deep understanding of payment technologies and trends.
As a Senior Software Engineer at Mudflap, you will build complex web apps and APIs using Ruby on Rails, architect new features and third-party integrations, and design scalable database schemas. Ownership of projects, collaboration with internal teams, and adherence to best practices are key responsibilities in a fast-paced startup environment.
As a Customer Support Team Lead at Mudflap, you will guide a team of specialists to enhance customer satisfaction, track team performance metrics, provide feedback, and improve customer support processes. This role emphasizes hands-on leadership, agent empowerment, and process improvement to benefit small trucking businesses.