Jobs at Muck Rack

Manage a portfolio of UK Mid-Market and Enterprise customers to drive retention, adoption, renewals, and expansion. Lead onboarding, deliver bespoke reporting and compliance solutions, advise on UK media and licensing requirements, conduct executive reviews, influence product and go-to-market via customer insights, negotiate renewals, and represent Muck Rack at events. Collaborate cross-functionally to achieve revenue and adoption targets and support UK market growth.

Design and develop reporting and analytics features, collaborate with teams to translate requirements into solutions, and maintain reporting systems.

As Lead Software Engineer, you will design and evolve systems that process large volumes of unstructured content, ensuring data quality and reliability across platforms, while mentoring engineers and managing high-impact technical initiatives.

Drive expansion revenue within existing SMB and Mid-Market accounts by identifying and closing cross-sell and upsell opportunities. Build and manage an expansion pipeline, prospect into accounts, forecast bookings, and collaborate with Customer Success and cross-functional teams to increase customer lifetime value and meet revenue targets.

Drive enterprise revenue for media intelligence by building and closing a pipeline of large enterprise accounts. Lead complex, consultative sales cycles with PR, communications, and insights buyers. Serve as subject matter expert, influence GTM strategy with Product and Marketing, and partner with Customer Success for account transitions, expansion, and retention to meet quota and growth targets.

The Media Monitoring Automation Specialist will automate workflows, support migration from manual to automated processes, and ensure data quality for media intelligence services.

The Media Monitoring Automation Specialist will automate media intelligence services, improve efficiency, configure workflows, and support content delivery for the Irish market.

Sell Muck Rack's media intelligence SaaS to enterprise PR, communications, and marketing leaders. Manage an enterprise territory end-to-end: prospect, demo, negotiate, close, and meet revenue and activity quotas. Drive pipeline generation, coordinate internal resources, and lead complex, multi-stakeholder sales cycles while tracking ACV, win rate, and cross-sell metrics.

The Vice President of Sales will lead and develop a multi-layered sales organization, drive new business revenue, and enhance operational standards in a B2B SaaS environment.

The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.

As a Senior DevOps Engineer, you will design and improve infrastructure and deployment workflows, manage cloud infrastructure, and mentor teammates while ensuring the reliability and scalability of containerized systems.

Drive driver-based financial models, scenario analyses, and KPI reporting to support planning, forecasting, and strategic decisions. Own Pigment planning infrastructure, partner on expense management, automate reporting with Sheets/Looker, collaborate cross-functionally, and deliver executive-ready insights and ad-hoc analyses to support growth and efficiency.

Provide customer-facing operational support for press release distribution and newsroom publishing on Muck Racks platform: troubleshoot formatting, scheduling, and delivery; monitor release status; escalate technical issues; maintain documentation; and collaborate with Support, Success, Product, and Engineering to ensure timely, accurate distributions and high customer satisfaction.

The Associate Director of Customer Marketing & Education at Muck Rack is responsible for post-sale strategies, customer adoption, growth initiatives, and advocacy programs to enhance product usage and retention.

Drive expansion revenue within existing enterprise accounts by identifying and closing cross-sell and upsell opportunities. Prospect into the installed base, own pipeline and forecasting, collaborate with Customer Success and cross-functional teams, and sell across Muck Rack’s product suite to increase customer lifetime value.

The Outbound SDR will generate opportunities through outbound outreach, maintain CRM hygiene, and collaborate with sales and marketing teams to drive pipeline growth, maintaining a focus on productivity and strategic prospecting.

The Director of Growth will lead Muck Rack's SEO strategy, optimize website performance, drive conversion rates, and scale organic growth efforts for revenue generation.

The VP of Analytics will lead the analytics team, define metrics, and enhance data strategies to support decision-making across departments, focusing on AI-driven analytics and collaboration.