Teams at Muck Rack

Drive driver-based financial models, scenario analyses, and KPI reporting to support planning, forecasting, and strategic decisions. Own Pigment planning infrastructure, partner on expense management, automate reporting with Sheets/Looker, collaborate cross-functionally, and deliver executive-ready insights and ad-hoc analyses to support growth and efficiency.

Provide customer-facing operational support for press release distribution and newsroom publishing on Muck Racks platform: troubleshoot formatting, scheduling, and delivery; monitor release status; escalate technical issues; maintain documentation; and collaborate with Support, Success, Product, and Engineering to ensure timely, accurate distributions and high customer satisfaction.

The Associate Director of Customer Marketing & Education at Muck Rack is responsible for post-sale strategies, customer adoption, growth initiatives, and advocacy programs to enhance product usage and retention.