Teams at Muck Rack

Lead and scale Sales Operations to improve forecasting, quota and pipeline management, KPIs, dashboards, territory management, and GTM systems. Partner cross-functionally to deliver data-driven insights, optimize processes and tools, manage a small team, and drive sales productivity and operational excellence.

Design and deliver sales training and enablement resources for AEs and SDRs. Create courses, simulations, playbooks, and launch-oriented materials; translate product updates into sales guidance; run onboarding, workshops, and call reviews; measure enablement effectiveness and partner with Sales and RevOps to remove funnel friction.

Validates print, digital, and broadcast media coverage; writes concise summaries and digests; builds search queries; maintains client workflows; and monitors service quality. Produces reports, dashboards, presentations, and client-facing media analyses using Excel and Power BI. The role also analyzes media data, supports research projects, documents client information, collaborates cross-functionally, and identifies opportunities to automate repetitive processes.