Jobs at mTrade

Leads the company’s HR function, partnering with senior leadership on workforce strategy, employee engagement, retention, compliance, benefits, payroll coordination, HRIS administration, recruiting, onboarding, employee relations, compensation, succession planning, and talent development. Manages HR communications, records, external benefits providers, and an HR administrator while supporting organizational planning and culture initiatives.

Provides tier-one seller support through email and live chat, reviews files for missing or critical documents, enters client communications, verifies report data, tracks errors, closes support tickets, and prepares files for printing and shipping. Works from the employer’s office two to three days per week.

Supports the cybersecurity GRC program through risk assessments, risk-register management, third-party vendor reviews, customer security questionnaires, audits, control assurance, compliance monitoring, and executive reporting. The role evaluates cloud and technology risks, coordinates remediation, maintains governance documentation, develops cybersecurity metrics, and improves processes through analytics, automation, and AI-enabled tools. It collaborates with security, technology, legal, compliance, audit, procurement, customers, and business stakeholders.

Leads QA operations across manual testing, test automation, application releases, user acceptance, and beta testing. Supervises and develops QA personnel, coordinates test planning and defect management, guides C#/.NET automation and CI/CD integration, evaluates release readiness, and communicates quality risks. The role also supports environment validation, production issue reproduction, reporting, and continuous improvement while partnering with Product, Development, DevOps, Support, and business stakeholders.

Manages broad HR functions including recruitment, onboarding and offboarding, benefits administration, employee relations, performance management, compliance, policy enforcement, employee records, and HRIS data. Serves as an HR advisor to employees, managers, and administrators while coordinating with external service providers and handling workplace concerns.