Teams at MSX International

Lead daily PHQ operations to meet client SLAs and KPIs; manage and develop PHQ staff; oversee program resources, finances, compliance, reporting, and billing; analyze performance, mitigate risks, coordinate cross-functional support, and provide operational support for special projects.

The UV Frontline Sales Consultant drives sales growth by engaging customers, presenting products, negotiating deals, and maintaining relationships to meet sales targets.

Support end-to-end eCommerce order operations including returns, fulfillment, and chargeback resolution. Analyze data to identify trends and process improvements, perform content audits, manage customer inquiries, build dashboards, and collaborate cross-functionally to meet KPIs and improve post-purchase experience.