Jobs at MSQ DX

Leads manual and automated QA across software delivery projects, owning test strategy, risk-based planning, functional and integration testing, defect triage, UAT, release readiness, and automation coverage. Mentors QA engineers, evaluates AI-assisted testing tools, develops reusable QA assets, validates APIs, CMS platforms, accessibility, and cross-device experiences, and partners with clients, developers, business analysts, and project managers.

Leads multiple Agile teams across concurrent projects, facilitating Scrum ceremonies, scaled Agile events, PI Planning, capacity planning, dependency management, and delivery forecasting. Coaches teams and stakeholders on Scrum, SAFe, Lean, and Kanban practices while driving continuous improvement, Agile transformation, team maturity, and predictable delivery outcomes.

Performs manual and automated quality assurance testing for customer-facing web applications across browsers, devices, and responsive breakpoints. Creates test plans, test cases, and automation frameworks; validates APIs, workflows, accessibility, and business requirements; coordinates releases; manages test results and requirements; and collaborates with developers, analysts, project managers, and stakeholders in Agile or Waterfall environments.

Lead multiple enterprise digital projects in a matrixed environment, managing scope, quality, budgets, schedules, resources, vendors, documentation, and cross-functional teams. Apply Agile, Waterfall, SDLC, and project management processes to deliver digital experience platforms and website builds. Partner with clients and internal stakeholders, support business development through RFPs and estimates, facilitate continuous improvement, and communicate with senior leadership.

Analyzes website analytics, customer behavior, search performance, digital journeys, and conversion funnels to identify experience improvements. Conducts analytics audits, builds measurement frameworks, validates GA4/GTM implementations, creates dashboards, supports experimentation, and translates complex data into actionable recommendations for clients and cross-functional teams.

Leads experience strategy for complex digital products, platforms, websites, and ecosystems. Facilitates discovery, workshops, interviews, and executive readouts; defines customer journeys, flows, information architecture, principles, and roadmaps; synthesizes research, analytics, business priorities, and technical requirements; partners with cross-functional teams; guides Experience Strategists; and improves practice frameworks and quality.