Jobs at Mrsool

Supports daily logistics operations by managing third-party logistics providers, monitoring transportation, warehousing, and distribution, optimizing processes, and improving efficiency. The role coordinates with internal teams, ensures regulatory and safety compliance, prepares performance reports, maintains vendor documentation, resolves logistics issues, and develops risk mitigation strategies.

Lead end-to-end backend project execution, architecture, and technical decisions for highly concurrent, low-latency systems. Build scalable services using Ruby on Rails and Go, optimize PostgreSQL and Redis performance, maintain data consistency across microservices, and improve observability, testing, and CI/CD. Collaborate cross-functionally, mentor engineers, resolve infrastructure bottlenecks, and guide long-term architectural and organizational improvements.

Build and maintain scalable batch and real-time data pipelines, cloud-native data platforms, data lakes, warehouses, and marts. Develop Spark, Kafka, Maxwell, dbt, and SQL solutions; optimize distributed processing and storage; implement data quality, observability, governance, automation, and CI/CD. Partner with Product, Engineering, Analytics, and business teams to deliver trusted datasets, semantic models, and dashboards.

Coordinate courier operations by monitoring order flow, resolving issues involving couriers, customers, and stores, meeting inquiry-handling SLAs, investigating suspicious behavior, and collaborating across departments to ensure smooth deliveries. The role requires strong attention to detail, high-pressure performance, English and Arabic proficiency, and effective communication and typing skills.

Build and deploy machine learning and optimization models for marketplace matching, pricing, recommendations, ETA prediction, and conversational ordering. Design experiments and causal analyses, engineer features from large-scale operational data, and own production ML pipelines through deployment, monitoring, and retraining. Collaborate with product, engineering, DevOps, and operations teams to improve marketplace performance and reliability.

The Creative Copywriter will develop and edit marketing copy for websites, email, social media, advertisements, video scripts, and internal communications. Responsibilities include maintaining brand consistency, researching audiences and competitors, brainstorming campaign concepts, optimizing content for SEO and conversion, proofreading, and supporting content calendars and messaging guidelines. The role requires strong writing, storytelling, collaboration, organization, and deadline-management skills.

Analyze business and operational performance across food delivery, services, and logistics. The role involves querying and validating data, investigating performance trends and root causes, modeling unit economics and profitability, evaluating pricing and promotional impacts, conducting cohort and retention analysis, and translating findings into actionable recommendations for stakeholders.

Lead an 8-10 engineer team owning courier systems (dispatch, matching, pricing, ETA). Set technical direction, drive data-driven decisions and experiments, partner with data science, ensure reliability and scalability of low-latency distributed systems, and own hiring, performance, and operational excellence.

Ensure platform reliability and scalability by collaborating with development teams to design infrastructure and CI/CD pipelines, build monitoring/alerting, troubleshoot production incidents, participate in on-call rotations, automate configuration and deployments, maintain upgrades, improve security/compliance, mentor junior engineers, and drive process and organizational improvements.