Teams at Mrsool

The People Operations Specialist will manage recruitment, employee relations, performance management, HR operations, and medical administration while ensuring compliance with HR policies and labor laws.

Ensure platform reliability and scalability by collaborating with development teams to design infrastructure and CI/CD pipelines, build monitoring/alerting, troubleshoot production incidents, participate in on-call rotations, automate configuration and deployments, maintain upgrades, improve security/compliance, mentor junior engineers, and drive process and organizational improvements.

Lead backend engineering efforts building highly concurrent, low-latency systems using Ruby on Rails and Go. Own architecture, performance tuning (PostgreSQL, Redis), APIs (REST/gRPC), observability and CI/CD. Mentor engineers, drive design docs/RFCs, resolve system bottlenecks, and balance short-term delivery with long-term architectural stability.