Jobs at Movement Mortgage

Leads mortgage product and investor offering development from concept through post-launch stabilization. Owns cross-functional project planning, operational and system onboarding, governance, risk management, testing, launch readiness, and continuous improvement. Coordinates Legal, Credit Risk, Compliance, Technology, Operations, and other stakeholders while ensuring products meet investor, regulatory, liquidity, and salability requirements. Presents initiatives to senior leadership and manages multiple concurrent projects.

Provide Tier 1 IT support across phone, chat, email, tickets, and in-person channels. Troubleshoot Windows, macOS, mobile devices, software, connectivity, and business applications. Administer Active Directory and Entra ID accounts, manage hardware assets, document incidents in Salesforce Service Cloud, meet SLAs, escalate issues, train users, maintain knowledge articles, and support IT rollouts and migrations.

Make outbound follow-up calls at 30 days, 90 days, and 1 year after loan closing to confirm satisfaction, perform mortgage checkups, document interactions in the CRM, identify re-engagement or referral opportunities, and support customer appreciation campaigns.

The HR Generalist will manage performance, employee relations, compliance, and onboarding, while providing support for HR processes and metrics analysis.

Analyzes mortgage operations workflows to identify bottlenecks, manual tasks, and opportunities for AI and automation. Documents current and future-state processes, translates operational challenges into requirements, supports solution design and implementation, develops reporting and dashboards, measures efficiency improvements, and coordinates multiple initiatives across business and technical stakeholders.

Supports internal, executive, and corporate communications through writing, editing, proofreading, newsletters, announcements, intranet content, campaigns, and event communications. Partners with leaders and departments to translate complex information into clear employee messaging, manage communication calendars and platforms, monitor engagement metrics, and support employee engagement initiatives, town halls, and organizational projects.

The Sales Representative will execute marketing projects, build client relationships, analyze marketing effectiveness, and organize promotional events for business development.

Sell personal lines insurance (home and auto) by generating new business, building referral relationships, maintaining carrier relationships, staying current on market and product knowledge, meeting production minimums, and providing professional customer service and administrative support.

Provide high-level administrative support to executives: manage complex calendars and communications, coordinate meetings and travel, handle confidential information, prepare expense reports, assist with budget tracking, and serve as liaison with internal and external partners to keep leadership aligned and operations running smoothly.

The Sales Manager develops relationships with referral sources, grows the branch, trains loan officers, meets with borrowers, and analyzes loan feasibility.