Jobs at Motorway

Own end-to-end analytical projects, including scoping business problems, KPI monitoring, dashboard and notebook development, root-cause analysis, and insight delivery. Build production-quality SQL and Python, maintain Looker dashboards and Hex notebooks, investigate data discrepancies, communicate recommendations, and collaborate with Analytics Engineers on new data sources. Use AI tools responsibly to accelerate analysis while ensuring accuracy, quality, and repeatability.

Guide car sellers through the post-auction sales process, negotiate with dealers, improve conversions, meet productivity and quality targets, and collaborate with Account Management teams. The role requires strong customer rapport, negotiation, communication, problem-solving, and target-driven performance in a fast-paced environment.

Lead complex product design challenges across discovery, prototyping, research, testing, and delivery for web and mobile applications. Mentor designers, shape design culture, establish AI-enabled design practices, collaborate with product and engineering teams, advocate for accessibility and users, and connect design decisions to commercial and product outcomes.

Lead design and implementation of advanced iOS features, architect complex app modules, evolve an in-house Server-Driven UI, maintain mobile CI/CD (GitHub Actions) and App Store workflows, run automated UI testing, collaborate with product/design/engineering, and ensure high standards for mobile engineering and user experience.

Lead design and implementation of advanced Android features, evolve an in-house Server-Driven UI, build mobile CI/CD and automated UI testing, collaborate with product/design/backend teams, and champion mobile engineering best practices.

Own month-end close and management reporting in NetSuite, post journals and reconciliations, support FP&A variance analysis, VAT and audit preparation, and drive process improvements and automation across finance and operations.

Manage a portfolio of UK car dealerships to drive adoption and daily auction participation. Consultatively uncover dealer needs, demonstrate ROI, onboard and re-engage partners, maintain HubSpot CRM, overcome objections, collaborate cross-functionally, and hit sales targets.

Lead and deliver IT support across the company: troubleshoot macOS/Windows issues, manage device identity and lifecycle, own ticket resolution, mentor the IT team, and drive cloud-first infrastructure and tooling improvements.

Manage end-to-end enterprise vehicle sales operations: contact lease customers and dealers, validate vehicle details and inspections, coordinate collections and logistics, process vehicles through operational stages, handle damage and post-sale queries, support dealer renegotiations, maintain trackers and systems, and collaborate with Transport, Sales and Accounts teams to meet quality, productivity and customer experience targets.

Serve as the primary customer-facing contact for sellers and dealers, guiding sellers through vehicle profiling and post-sale support. Answer queries via phone, email and chat, resolve transport and cancellation issues, optimise seller profiles for auctions, maintain CRM data accuracy, and use AI-powered tools to improve customer experience and retention.

Provide friendly, multi-channel support to private car sellers and dealers, solve problems using CRM and AI tools, ensure data accuracy, build rapport, and champion customer experience throughout the selling journey.

Manage end-to-end vehicle collections and deliveries, act as first point of contact for transport issues, liaise with transport partners, process bookings, handle claims and complaints, review and approve invoices, and contribute to process improvements and project work to improve service levels.

Serve as the primary customer-facing specialist for sellers: build rapport, answer questions across phone/email/chat, solve problems, use CRM and AI tools to manage data and improve the seller experience.