Jobs at Motorway

Manage end-to-end vehicle collections and deliveries, act as first point of contact for transport issues, liaise with transport partners, process bookings, handle claims and complaints, review and approve invoices, and contribute to process improvements and project work to improve service levels.

Serve as the primary customer-facing specialist for sellers: build rapport, answer questions across phone/email/chat, solve problems, use CRM and AI tools to manage data and improve the seller experience.

Lead complex product design across discovery to delivery, mentor designers, integrate AI thoughtfully, collaborate with PMs/engineers, run research and usability testing, and scale design culture and processes.

Drive improvements to the B2B dealer post-sale experience by diagnosing issues with data, designing cross-functional projects, embedding AI/automation, and delivering measurable improvements in retention, transport, and payments.

Lead design and implementation of advanced iOS features, architect complex app modules, evolve an in-house Server-Driven UI, maintain mobile CI/CD (GitHub Actions) and App Store workflows, run automated UI testing, collaborate with product/design/engineering, and ensure high standards for mobile engineering and user experience.

Lead design and implementation of advanced Android features, evolve an in-house Server-Driven UI, build mobile CI/CD and automated UI testing, collaborate with product/design/backend teams, and champion mobile engineering best practices.

Act as the expert point of contact for private car sellers post-auction, negotiate between sellers and dealers to secure fair deals, hit team targets and KPIs, collaborate with account management, and provide feedback on product features to improve the platform.

Manage a portfolio of UK car dealerships to drive adoption and daily auction participation. Consultatively uncover dealer needs, demonstrate ROI, onboard and re-engage partners, maintain HubSpot CRM, overcome objections, collaborate cross-functionally, and hit sales targets.

Own end-to-end analytical projects: scope business problems, build Looker dashboards and Hex notebooks, write production-quality SQL and Python, monitor KPIs, diagnose data discrepancies, communicate insights to stakeholders, and use AI/LLMs to accelerate analysis while ensuring accuracy and repeatability.

As a Mid-level Frontend Engineer at Motorway, you will build and ship features, write clean TypeScript, and collaborate closely with cross-functional teams while utilizing AI tools for development.

Develop features for vehicle transactions, improve platform performance, collaborate with teams, and implement best coding practices in a dynamic auction environment.

Provide friendly, multi-channel support to private car sellers and dealers, resolving queries, building rapport, using CRM and AI tools, ensuring data accuracy, and improving the customer experience through problem-solving and collaboration.

Manage B2B dealer CRM: design and optimise automated dealer journeys across email, SMS, WhatsApp and notifications; run campaigns and A/B tests; analyse performance; collaborate with product, dealer marketing and services to improve dealer experience.

As a Senior Product Designer, you'll lead user-centered design processes, create scalable solutions, and collaborate with cross-functional teams to enhance the user experience.