Jobs at Motorway

Coordinate the end-to-end vehicle sales process for enterprise lease customers and dealer partners. Manage customer communications, vehicle profiling, inspections, collection logistics, sale readiness, post-sale queries, invoicing, and operational records. Maintain accurate systems, trackers, and dashboards while meeting quality, productivity, compliance, SLA, and customer experience targets. Collaborate with transport, B2B sales, and strategic account teams to deliver a smooth vehicle return and sales process.

Own and evolve AWS environments and shared platform infrastructure, building self-service developer tooling, infrastructure automation, observability, monitoring, alerting, and continuous delivery capabilities. Improve reliability, scalability, deployment safety, and developer experience while reducing operational toil. Respond to production incidents through an on-call rotation, mentor engineers, and establish secure, standardized platform practices across product teams.

Provide technical support for 400+ employees in a cloud-first environment. Responsibilities include troubleshooting macOS and Windows issues, managing employee IT lifecycles, maintaining identity and device management systems, supporting equipment and workplace technology, prioritizing service desk requests, and contributing to IT improvement projects. The role requires strong communication, ownership, autonomy, collaboration, and continuous technical development.

Own compensation, equity, and commission programs across Motorway. Responsibilities include market pricing, pay benchmarking, salary-band development, merit cycles, gender pay gap reporting, HRIS accuracy, compensation dashboards, equity plan analysis and administration, and commission-plan audits. The role partners closely with People, Finance, senior leadership, and business stakeholders while using AI tools to analyze data, build recommendations, and improve rewards processes.

Lead the architecture and technical standards for production GenAI systems, including retrieval, evaluation, data pipelines, agentic workflows, reliability, cost, and latency. Build the most complex components, approve high-risk AI systems, establish shared engineering foundations, and mentor senior engineers. The role partners with engineering and product leadership, influences hiring and reviews, and translates emerging industry developments into practical architecture decisions.

Guide car sellers through the post-auction process, negotiate with dealers, resolve issues, and ensure successful transactions. The role involves building customer rapport, achieving sales and conversion targets, maintaining quality and productivity standards, collaborating with Account Management teams, and testing new platform features. Candidates need customer-facing experience, target and KPI achievement, strong negotiation skills, and the ability to work effectively in a fast-paced team.

Manage a portfolio of UK car dealership partners, onboarding new accounts, re-engaging lapsed dealers, and increasing daily auction participation. Conduct consultative business conversations, identify needs, demonstrate ROI, overcome objections, maintain accurate HubSpot CRM records, manage pipelines, and collaborate cross-functionally to resolve challenges. Own sales targets, build long-term relationships, and use coaching and feedback to improve performance.

Develop and maintain JavaScript backend features, optimize platform performance and caching, build reliable reusable code, work with AWS infrastructure, and collaborate with product and design teams. Contribute to technical strategy, testing, code reviews, monitoring, and alerting within an agile development environment.

Lead complex product design challenges from discovery through delivery across web and mobile applications. Mentor designers, establish design standards, champion user research and accessibility, collaborate with product, engineering, and data teams, and shape design culture. Develop AI-enabled design workflows, prototypes, and tools while connecting user needs to commercial outcomes and product strategy.

Support car sellers and dealers by answering questions, resolving post-sale issues, handling transportation problems and cancellations, and supporting post-auction negotiations. Build customer relationships across phone, email, and chat; use CRM systems accurately; solve problems creatively; and champion customer satisfaction, sales retention, and smooth transactions.

Lead design and implementation of advanced iOS features, architect complex app modules, evolve an in-house Server-Driven UI, maintain mobile CI/CD (GitHub Actions) and App Store workflows, run automated UI testing, collaborate with product/design/engineering, and ensure high standards for mobile engineering and user experience.

Lead design and implementation of advanced Android features, evolve an in-house Server-Driven UI, build mobile CI/CD and automated UI testing, collaborate with product/design/backend teams, and champion mobile engineering best practices.

Own month-end close and management reporting in NetSuite, post journals and reconciliations, support FP&A variance analysis, VAT and audit preparation, and drive process improvements and automation across finance and operations.

Lead and deliver IT support across the company: troubleshoot macOS/Windows issues, manage device identity and lifecycle, own ticket resolution, mentor the IT team, and drive cloud-first infrastructure and tooling improvements.