Jobs at Moss

Lead a product area end-to-end: define roadmap, run discovery, set OKRs, prioritise from customer insights, manage dependencies, partner with engineering and design, and build a 12–18 month AI-first product vision to deliver measurable outcomes.

Own Moss’s pricing and deal desk, approving non-standard pricing, discounts, and commercial terms while maintaining governance and deal velocity. Analyze discount discipline, price realization, deal structure, and win rates; develop segment-specific pricing guidance; coach sales representatives; and partner with Customer Success. The role also improves an AI-powered deal desk agent by reviewing its recommendations, correcting errors, and converting recurring exceptions into scalable rules and playbooks.

Lead end-to-end backend development for Moss’s accounting platform, collaborating with product managers, designers, frontend engineers, and other stakeholders. Design and deliver scalable Java and Spring-based services, APIs, and integrations; write unit, integration, and end-to-end tests; plan feature rollouts; monitor performance and user feedback; and proactively resolve issues. Contribute to technical planning, product decisions, delivery estimates, prioritization, and team collaboration while maintaining reliable, maintainable, and high-quality systems.

Design, build, and deploy AI-powered products using frontier LLMs. Create agents, RAG systems, and backend services; evaluate and improve model quality, ensure trust/privacy, and collaborate with product, design, and finance teams.

Prospect and create sales opportunities with CFOs and finance leaders across the UK using multi-channel outreach. Conduct market research, maintain accurate customer and pipeline data, optimize sales funnel processes, and collaborate with Account Executives and Marketing throughout the sales cycle. The role includes coaching and mentorship while developing sales expertise in a SaaS or FinTech environment.

Manage and grow strategic partnerships for Moss by identifying opportunities, assessing prospective partners, building relationships, negotiating agreements, and driving revenue through joint marketing, co-selling, and referral initiatives. Collaborate with Sales, Marketing, Product, Customer Support, Legal, and executive stakeholders to align partnership activities with company goals and optimize performance.

Support UK partnerships by researching and qualifying prospective partners, conducting outreach to build the top of funnel, assisting in partner meetings and ongoing relationship management, and tracking pipeline and reporting in CRM. Collaborate with Partnerships, Sales, and Marketing to align prospects with Moss' commercial strategy and improve outreach processes. Opportunity to progress into full-cycle Partner Manager responsibilities over time.

Own full-cycle talent acquisition across Germany, the UK, and the Netherlands, including sourcing, screening, interview coordination, candidate management, and offer closing. Partner with leadership and hiring managers, advise on hiring decisions, improve recruitment processes, and share sourcing intelligence. Use AI tools such as Claude, ChatGPT, and n8n to improve recruiting efficiency. The role covers multiple functions and seniority levels, including C-suite hiring.

Own Moss’s technology vendor and contract landscape, including negotiations, renewals, licensing, and commercial optimization. Manage the Tech Operations budget, reduce shadow IT, and lead company-wide platform migrations, consolidations, and retirements. Establish intake processes, KPIs, and reporting while partnering with Legal, People Ops, FP&A, Information Security, and Tech Operations. The role also requires hands-on IT capability, practical AI automation experience, and strong documentation and process ownership.

As a Partnerships Associate, identify and assess potential partners, build a pipeline, and support relationship management to facilitate strategic partnerships.

Own and improve Moss's top-of-funnel tooling stack (HubSpot, Salesforce, Attention). Diagnose and rebuild lead routing and attribution, implement AI-driven routing and dynamic nurture, administer marketing automation and lead handoff tools, partner with Growth/BDR/SDR and engineering, monitor system performance, resolve bugs, and act as subject-matter expert for tooling and vendor relationships.

Lead end-to-end LLM and ML initiatives to improve invoice understanding, matching, reconciliation, anomaly detection, and user assistance. Own model development, evaluation, monitoring, productionization with platform/data engineering, and stakeholder adoption.

Manage the full sales cycle from lead qualification to deal closing, collaborating with teams to drive customer success and growth.

As a Graduate Operations Associate, you will support German customers, handle inquiries, collaborate across teams, and optimize internal processes in a fast-paced FinTech environment.

Build, deploy and maintain purpose-built AI agents and LLM integrations for product processes. Connect data sources, design prompts, validate outputs, and ensure reliability and scalability of automations and shared tooling for the product team.

The Account Manager will drive customer engagement and revenue growth through upselling, measuring success with KPIs, and acting as a product ambassador, while ensuring customer satisfaction and retention.

The Customer Success Manager will enhance customer engagement, identify upsell opportunities, provide data insights, and improve client processes to drive SaaS revenue growth.

Lead Moss's Germany sales organization with end-to-end revenue accountability. Coach AEs on live deals, improve conversion rates and pipeline health, build sales infrastructure and processes, and partner with marketing, product, and revenue ops to evolve the go-to-market. Own career and performance management for the team.

Lead end-to-end product design for AI-enabled finance and accounting products. Collaborate with PMs, engineers, and finance experts to build trusted agent-driven workflows, run evaluative research, prototype customer-ready AI demos, iterate with user feedback, and raise design standards across the team and design system.

The Senior Account Executive will manage the sales cycle for B2B software, qualify leads, maintain customer relations, and report activities in the CRM system.