Jobs at Monzo Bank

As a Sales Account Executive, engage with SMB customers, manage the sales cycle, drive activations, and collaborate with teams to achieve sales targets and deliver exceptional customer service.

As a Full Stack Engineer, you will collaborate with cross-functional teams to build and support various banking solutions, contributing to impactful projects within Monzo while utilizing a range of technologies.

Partner with product, engineering and data science to generate insights, build metrics, dashboards and controls (Looker/SQL), ensure regulatory reporting accuracy, lead projects to improve data quality, and support Monzo's product and global expansion strategy.

The Lead Product Designer will tackle complex design challenges, define product visions, enhance design systems, and collaborate across teams at Monzo. They are expected to lead projects, mentor team members, and improve customer-centric solutions using innovative design methodologies.

Lead the Controls Discipline to operationalise Monzo's Enterprise Risk Management Framework in the first line. Design and automate control processes and systems, partner with Risk & Compliance, deliver data-driven control insights, re-platform GRC tools, upskill risk owners, and drive scalable, proportionate risk and control practices across markets.

Lead delivery of Monzo's climate and sustainability programme, focusing on financed emissions (Scope 3 Category 15), climate risk integration, regulatory disclosures, performance reporting, data and dashboards, and cross-functional project execution across Risk, Finance, Product and Data teams.

The Lead Data Scientist will lead data strategies, mentor teams, and develop best practices to enhance user engagement and data-driven decision-making at Monzo.

The Backend Engineer III will collaborate with cross-functional teams to design and build parts of Monzo's banking platform using technologies like Go and Kubernetes, focusing on customer outcomes and resilient software.

As a Senior Backend Engineer, you will collaborate with cross-functional teams to build resilient software and support various banking operations using technologies like Go and Kubernetes.

As a Staff Backend Engineer, you will collaborate across teams to build and improve backend systems using various technologies, focusing on customer-centric solutions and resilient software.

The Regulatory Reporting Analyst will manage regulatory reporting processes, ensure compliance with regulations, collaborate on projects, and implement automation in reporting tasks.

Lead and develop a team of ML specialists to deliver production ML systems for fraud and financial crime. Set priorities, ensure model lifecycle practices (development, deployment, monitoring, governance), partner with Product, Risk, Engineering and Data, and raise standards for performance, explainability, reproducibility and observability while building an inclusive high-performing team.

Lead Monzo's Fraud & Disputes Risk team to design and embed prevention-first fraud controls across products. Build cross-functional partnerships with Product, Engineering, Data and Operations, develop innovative fraud strategies using modern technology, mentor teams, monitor emerging fraud trends, and influence senior stakeholders to protect customers.

Lead Monzo's international public policy strategy and government relations across the EU and US. Build relationships with policymakers, industry groups and NGOs; coordinate cross-company input; brief senior leadership; write consultation responses; partner with external organisations; and advise product teams to ensure regulatory and social impact alignment during international expansion.

Lead the planning and delivery of prudential regulatory deliverables (ICAAP, recovery planning, RAF), support capital planning, ALCO reporting and KRI maintenance, assess prudential regulatory change, embed recovery/resolution processes, manage projects to implement regulatory requirements, lead and develop a high-performing Financial Risk team, and communicate outcomes to senior stakeholders across the bank.

Investigate complex, high-risk financial crime and AML cases across business accounts. Make risk-based onboarding, due diligence, and monitoring decisions; identify suspicious activity and recommend STR escalations. Act as an SME advising operational teams, partner with product and risk to improve controls, support change delivery, training, quality improvements, and handle complex escalations. Role requires shift flexibility and initial mandatory training.

As a Staff User Researcher at Monzo, you'll influence customer outcomes through mixed-methods research, mentor other researchers, and shape strategies that enhance user experience in financial services.

Lead and develop multilingual Financial Crime teams to drive AML and financial crime operational excellence. Manage complex investigations and escalations, monitor performance and capacity, partner with risk and product to deliver improvements, and maintain strong risk and control standards while supporting team capability and customer outcomes.

Manage the day-to-day operations with third-party suppliers to ensure exceptional customer service delivery. Collaborate with internal teams to improve performance and efficiency while focusing on supplier relationships and governance.

Investigate suspected fraud by gathering evidence from transactions and customers, safeguard and remediate compromised accounts, liaise with banks, CIFAS and law enforcement, coach teams on fraud trends, and advise customers on prevention.