Jobs at Monzo Bank

Lead technical ML efforts to detect and prevent financial crime by designing, developing and shipping production deep learning, graph and sequence models. Provide IC technical leadership, mentor peers, work with product, engineering and MLOps to iterate models on a cloud-native platform, and measure production impact while minimising false positives and operational costs.

Lead technical development and production deployment of ML models for search, personalization, ranking, and recommendations. Build scalable, explainable ML solutions, own end-to-end impact, collaborate with backend and product teams, and iterate on experiments using cloud-native data at scale.

Lead the planning and delivery of prudential regulatory deliverables (ICAAP, recovery planning, RAF), support capital planning, ALCO reporting and KRI maintenance, assess prudential regulatory change, embed recovery/resolution processes, manage projects to implement regulatory requirements, lead and develop a high-performing Financial Risk team, and communicate outcomes to senior stakeholders across the bank.

Lead and develop a team of ML specialists to deliver production ML systems for fraud and financial crime. Set priorities, ensure model lifecycle practices (development, deployment, monitoring, governance), partner with Product, Risk, Engineering and Data, and raise standards for performance, explainability, reproducibility and observability while building an inclusive high-performing team.

Manage the day-to-day operations with third-party suppliers to ensure exceptional customer service delivery. Collaborate with internal teams to improve performance and efficiency while focusing on supplier relationships and governance.

Lead credit risk strategy for Flex originations: set distribution and pricing frameworks, design real-time underwriting, oversee economic modelling, hire and grow an analytics team, and report performance to senior leadership.

The Senior Finance Business Partner will oversee the Growth and Marketing budget, drive commercial performance, lead financial forecasting, and collaborate with various business teams to support strategic decisions and improve financial outcomes.

The Senior Product Marketing Manager will shape global propositions for Monzo's Borrowing products, lead product launch strategies, and collaborate with cross-functional teams to ensure market success and compliance with regulatory requirements.

Lead portfolio management for a growing unsecured lending product (Flex), building forecasting and monitoring frameworks, risk-based pricing, lifecycle engagement and loss-mitigation strategies. Manage and grow a team of credit analysts, collaborate across product squads, and partner with Legal, Compliance and 2nd Line Risk to scale the portfolio safely while driving commercial outcomes.

Build, maintain and improve Monzo's cloud infrastructure and platform services. Run and manage Kubernetes clusters, service mesh and networking across AWS and GCP, implement Infrastructure as Code with Terraform, and develop backend services (APIs/controllers) to provide self-service tooling, support migrations, ensure scalability, reliability and a great developer experience.

Lead ML strategy and delivery for Workforce Management: forecasting, routing, assignment, escalation and time-to-completion prediction. Build, ship and maintain production ML systems, coach and grow a team of ML scientists, work cross-functionally to turn operational problems into pragmatic ML solutions, and improve customer and operational outcomes.

The Team Manager for Financial Crime will lead a group of Financial Crime Investigators, focusing on anti-money laundering tasks and team development while ensuring high performance and continuous improvement.

The Staff Product Designer will lead design projects, set long-term design vision, mentor designers, and collaborate across teams to enhance customer experiences at Monzo.

Lead commercial strategy for Monzo Business Banking: define pricing, business models, and go-to-market plans; build business cases, monitor financial performance, and drive product and distribution decisions to accelerate growth.

Lead 2nd-Line assurance over Monzo Europes risk framework: plan and execute effectiveness and thematic reviews across conduct, financial crime, fraud, credit, operational, ICT and information security risks; identify remediation, engage stakeholders, contribute to governance and risk culture, and report findings to senior management and the Board.

The Finance Forecasting Modeller develops and manages financial forecasting models, collaborates with various teams, and presents model results to management. They will enhance modeling standards and lead model development projects.

Lead the technical accounting policy function, provide expert advice on complex accounting issues, and manage new accounting standards adoption and stakeholder communications.

Run end-to-end hiring processes for tech roles: partner with hiring managers to define skills and assessments, source diverse candidates, ensure excellent candidate experience, improve processes using data, and close hires. 12-month FTC, London or remote (UK) with occasional office travel.

Lead forecasting, budgeting and multi-year planning for EU business areas. Prepare management reporting and insights for senior leadership, drive commercial performance through financial analysis, partner with stakeholders to inform investment decisions, build business cases, and improve financial processes and forecasting accuracy.

Provide company secretarial and corporate governance support for Monzo Europe in Dublin: manage Board and committee logistics and minutes, ensure statutory and regulatory compliance (CRO filings, registers), maintain governance policies and processes, support KYC corporate requests, and act as governance business partner to stakeholders and board members.