Teams at Monzo Bank

Coordinates operational resilience for Monzo Bank Limited, including important business service mapping, impact tolerance monitoring, scenario testing, ICAAP inputs, business continuity planning, governance committee support, and resilience policy compliance. The role requires collaboration with business areas, senior stakeholders, and global resilience teams to maintain regulatory readiness and strengthen disruption response capabilities across UK operations.

Leads Operations strategy and commercial performance during a 12-month leave cover. Responsibilities include P&L and unit economics analysis, strategic recommendations, roadmap coordination, investment evaluation, cross-functional alignment, and delivery of initiatives improving operational scalability, efficiency, and profitability. The role partners with Operations, Product, Engineering, Finance, and senior leadership to manage priorities, risks, dependencies, and execution.

Leads and develops a team of Data Scientists and other Data professionals, setting strategic direction and identifying high-impact opportunities. Partners with Product, Engineering, and senior stakeholders to shape product strategy and influence decisions through experimentation, causal inference, statistical modelling, machine learning, and analytics. Ensures analytical work drives measurable customer and commercial outcomes while collaborating with other data disciplines on tooling and infrastructure. Also contributes to hiring, coaching, technical standards, and the broader Data Science practice.