Jobs at Monument (monument.io)

Own end-to-end success for a portfolio of enterprise self-storage clients: manage complex onboarding and implementations, configure the platform, drive adoption and ROI via QBRs and reporting, advocate customer feedback into product, prevent churn, and collaborate cross-functionally. Focus on NOI, data-driven outcomes, and using AI to scale client work.

Embed with a product team to shift testing left, define test cases and acceptance criteria, and own automated coverage. Build and maintain end-to-end Playwright/TypeScript tests, leverage AI to generate and triage tests, improve testing frameworks, and champion quality across the product organization.