Search the 6 jobs at Monograph

As an Outbound Sales Development Representative at Monograph, you will research and contact prospective customers, schedule meetings, create a pipeline of qualified opportunities, collaborate with marketing, and meet productivity metrics. Ideal candidates have experience in sales, project management software, and startups, with strong communication and research skills.

Monograph is seeking a Senior Software Engineer with experience in React, Typescript, Ruby on Rails, and GraphQL. The role involves providing technical mentorship, collaborating with product and engineering teams, estimating project work, contributing to decision-making processes, and maintaining and improving the product. Strong communication and collaboration skills are essential for success in this role.

Drive the effectiveness and efficiency of the team through data as a Customer Experience (CX) Operations Manager. Lead in defining customer experience objectives, strategy, and tactics, and implement scalable processes. Work closely with CX leadership and manage systems, tools, and processes to improve customer experience and revenue growth.

Customer Support Specialist role at Monograph, providing exceptional support to customers in the architecture and engineering industry. Responsible for resolving support tickets, troubleshooting issues, and driving improvements in customer support processes. Full-time contractor position working remotely from Mexico City.

Join Monograph as a Launch (Implementation) Manager in the Customer Experience department. Orchestrate cross-functional collaboration with various teams to ensure successful implementation processes for customers. Key responsibilities include implementation success, operational excellence, and product proficiency. Required qualifications include 3+ years of experience in customer success roles.

Join Monograph as a Senior Software Engineer to work on a firm performance management platform for architecture and engineering practices. Collaborate with a team of highly skilled individuals to shape the future of building design and contribute to decision-making processes through RFCs. Responsibilities include providing technical mentorship, estimating project work, writing and shipping code, and collaborating closely with customer-facing teams.