The Customer Support Representative provides user support, resolves inquiries, collaborates with team members, and trains users on software products to ensure high customer satisfaction.

Coordinate and lead the proposal lifecycle, managing stakeholders and deadlines, while developing compliant and persuasive content to drive successful submissions.

Provide user support, respond to inquiries, collaborate with customers and team members, and train users on the product to ensure customer satisfaction.

The Business Development Representative identifies and qualifies new business opportunities, builds client relationships, conducts research, and collaborates with the sales team while maintaining CRM records.

Develop and execute marketing programs to drive demand and revenue. Collaborate with teams for campaign creation and ensure effective execution, monitoring performance for optimization.

The Solutions Architect leads the delivery of customized Salesforce solutions, guiding clients, managing teams, and ensuring technical excellence across all phases of implementation.

The Sales Manager leads a team of Career Center Representatives, driving performance and strategy while ensuring client satisfaction and achieving sales goals.

The Marketing Team Manager leads a team of about 10, oversees their performance, handles customer issues, manages email campaigns, and ensures compliance with policies.

Provide advanced technical support, collaborate with stakeholders, troubleshoot issues, manage escalations, and ensure seamless client experiences.

Provide advanced technical support for Your Membership platform: troubleshoot API/integration issues, manage escalations, configure SSO and webhooks, review logs, reproduce bugs, collaborate with product and engineering teams, and support testing of new features.

Provide Level 3 technical support for the Your Membership team by troubleshooting integrations (APIs, JSON, XML, HTML), managing escalations, configuring SSO/WebHooks, diagnosing logs, reproducing issues, and coordinating with engineering and client teams to resolve complex problems.

Provide technical liaison and lead troubleshooting for customer integrations and platform issues. Diagnose API, data, SSO, and infrastructure problems using REST/JSON/XML, GraphQL/SQL, FusionAuth, and Datadog. Manage escalations from support teams, reproduce and document issues, test new features, and collaborate with product engineering to prioritize fixes and enhancements.

Provide customer support through various channels, troubleshoot issues, maintain high satisfaction, and collaborate with team members to resolve inquiries.

The Software Engineer will provide technical customer support, troubleshoot technical issues, document solutions, collaborate with teams, and assist in support process improvements.

The Associate Customer Support Specialist provides user support, resolves customer inquiries, and trains users on the product to ensure satisfaction.

Provide timely, empathetic support via ticketing, phone, and email. Reproduce and resolve issues, collaborate with team, create/advise knowledge-base content, train customers, and provide feedback to management to improve customer satisfaction.

As a Cold Fusion Developer, design, develop, test, and launch web applications while mentoring juniors and ensuring code quality.

As an Associate Support Analyst, you will assist customers by managing service inquiries and providing timely resolutions, utilizing feedback to enhance customer satisfaction and training. You’re expected to deliver excellent service via various communication methods and collaborate with team members on ticket resolutions.

Manage a portfolio of SMB accounts, driving revenue growth through the full sales cycle while ensuring customer satisfaction and retention. Collaborate with various teams and maintain CRM records.

Provide frontline MIP Accounting application support to customers via ticketing, phone, web, and chat. Troubleshoot and replicate issues, advise on accounting/reporting flows, create/deflect recurring requests with knowledge base content, and collaborate with team and management to maintain high customer satisfaction.