Jobs at Momentive Software

Leads financial planning, forecasting, modeling, and performance analysis for the go-to-market organization. Partners with Sales, Marketing, Customer Success, and Revenue Operations leaders on revenue growth, headcount, capacity, investments, productivity, and profitability. Provides executive reporting, develops SaaS and commercial KPIs, evaluates business cases, improves planning processes, and influences strategic decisions through actionable financial insights.

Manage a portfolio of existing B2B SaaS clients, driving renewals, retention, and account expansion. Responsibilities include conducting business reviews, monitoring account health, identifying churn risks, closing upsell and cross-sell opportunities, maintaining Salesforce records, tracking revenue targets, and coordinating with Customer Success, Support, Product, Marketing, and leadership. The role requires strong client relationship management, consultative selling, portfolio organization, and familiarity with CRM and sales engagement tools.

Owns a SaaS product area from market discovery through roadmap delivery, adoption, retention, and revenue outcomes. The role requires AI-native product management, customer research, KPI ownership, rapid prototyping, cross-functional alignment, and product strategy. Responsibilities include mentoring Product Owners and Product Managers, improving Agile practices, translating customer needs into initiatives, and partnering with engineering, sales, marketing, customer success, and leadership.

Manage client relationships throughout the customer lifecycle, support software adoption and onboarding, provide best practices, resolve concerns, coordinate renewal quotations and proposals, share lessons learned, and manage a book of business. The role requires strong communication, organization, analytical problem-solving, customer service, and proficiency with Microsoft Office tools. Some overnight travel is required.

Maintain and configure 75+ demo environments for enterprise sales opportunities. Responsibilities include environment setup, personalization, recurring QA and health checks, demo data management, issue escalation, documentation, task tracking, and ad hoc support for Solutions Engineers.

Develop new business in an assigned region through outbound prospecting, product demonstrations, pipeline development, and closing new accounts. Partner with marketing and sales teams on demand-generation campaigns, articulate product advantages, meet activity and revenue quotas, and support forecasting, reporting, CRM maintenance, and sales-cycle communications.

Designs and maintains cloud infrastructure using infrastructure-as-code, builds CI/CD pipelines, and improves reliability, scalability, security, monitoring, and deployment workflows. Troubleshoots infrastructure incidents, drives automation, manages observability tools, and contributes to DevOps standards and operational playbooks across cloud environments.

Implements Microsoft Dynamics 365 and Cobalt solutions for member-based organizations. Responsibilities include requirements discovery, business analysis, no-code configuration, documentation, quality assurance, data migration, client guidance, and project delivery management. The consultant manages multiple implementations, maintains client relationships, and translates business processes into effective software configurations.

Manage client event projects throughout the full lifecycle, including requirements analysis, software configuration, troubleshooting, training, implementation support, and scope management. Partner with account management and internal teams to monitor client health, identify expansion opportunities, and improve project management processes. The role supports multiple clients simultaneously and requires strong organization, communication, customer service, and technical business analysis skills.

Drive revenue growth across strategic enterprise accounts by managing the full sales cycle, developing account strategies, expanding customer relationships, and pursuing cross-sell and upsell opportunities. Serve as a trusted advisor to executive stakeholders, navigate complex buying processes, maintain pipeline and forecasts, and collaborate with cross-functional teams to deliver customer value and exceed revenue, retention, and expansion targets.

Lead end-to-end SaaS implementation projects from kickoff through go-live. Conduct discovery, configure workflows and platform settings, support data imports, validate requirements, troubleshoot issues, and manage testing. Guide client administrators and executives, communicate timelines and risks, build trusted relationships, and deliver training and best practices. Collaborate with Client Success, Support, Sales, and Product while improving implementation playbooks, documentation, and processes.

Own market and competitive intelligence, win-loss programs, buyer personas, customer research, and competitive positioning. Influence product roadmaps, packaging, differentiation, and go-to-market strategy through actionable customer and market insights. Partner with Product, Sales, Marketing, and executive teams, present findings to senior audiences, and manage complex initiatives such as pricing, packaging, market entry research, and advisory boards.

Leads client discovery and instructional strategy, applying adult learning principles and ADDIE/SAM methodologies. Designs, develops, tests, and deploys eLearning, video, instructor-led, and job-aid content. Creates storyboards, scripts, prototypes, assessments, and production assets while managing revisions, timelines, scope, and stakeholder feedback. Uses Articulate tools, LMS/LXP platforms, SCORM, and video editing tools to deliver accessible, engaging learning experiences.

Owns client relationships and renewals for MIP Fund Accounting customers and channel partners. Responsibilities include conducting business reviews, monitoring account health, driving product adoption, identifying expansion opportunities, forecasting revenue in Salesforce, managing upsell sales cycles, coordinating with partners, and collaborating cross-functionally to improve customer satisfaction and retention.

Identify and engage association prospects through cold calls, email, LinkedIn, referrals, and other outbound channels. Conduct consultative conversations, educate prospects about the SaaS career center platform, qualify opportunities, and schedule meetings for Account Executives. Manage prospect activity and pipeline records in Salesforce, collaborate with sales and marketing, support lead-generation initiatives, and attend industry conferences. Build expertise in association technology, member engagement, workforce development, and non-dues revenue generation.

Leads and coaches National Account Managers to achieve revenue goals through consultative selling, account expansion, prospecting, and pipeline development. Oversees onboarding, performance management, forecasting, Salesforce hygiene, sales process improvement, and professional development. Partners cross-functionally with Marketing, Customer Success, Product, and Operations to improve retention, expansion, and acquisition. The hybrid role is based in Atlanta or Groton and requires up to 10% travel.

The Business Development Representative researches prospects, conducts outbound outreach, engages recruiters and hiring leaders, uncovers recruitment needs, educates prospects on niche career centers, qualifies opportunities, and schedules meetings for Account Executives. The role also maintains Salesforce records, collaborates with Marketing on webinars, attends industry conferences, and develops expertise in recruitment advertising and talent acquisition.

Lead Momentive's unified digital acquisition and web presence strategy across paid media, website development, technical SEO/AI-search, and CRO. Set website technical priorities, drive AI-search visibility, manage vendors and budgets, partner with brand and comms, and report digital performance to the SVP and executive team.

Provide application support for MIP Accounting to clerks, accountants, CFOs and HR/payroll staff via ticketing, phone, web and chat. Troubleshoot errors, replicate issues, provide how-to guidance, create knowledge base content, and escalate or collaborate on resolutions.

Provide first-line technical and product support for a member-management SaaS platform: troubleshoot issues, train customers, report on case status, collaborate with product development, and maintain strong client relationships.