Jobs at Momentive Software

Leads client discovery and instructional strategy, applying adult learning principles and ADDIE/SAM methodologies. Designs, develops, tests, and deploys eLearning, video, instructor-led, and job-aid content. Creates storyboards, scripts, prototypes, assessments, and production assets while managing revisions, timelines, scope, and stakeholder feedback. Uses Articulate tools, LMS/LXP platforms, SCORM, and video editing tools to deliver accessible, engaging learning experiences.

Owns client relationships and renewals for MIP Fund Accounting customers and channel partners. Responsibilities include conducting business reviews, monitoring account health, driving product adoption, identifying expansion opportunities, forecasting revenue in Salesforce, managing upsell sales cycles, coordinating with partners, and collaborating cross-functionally to improve customer satisfaction and retention.

Prospect and develop employer relationships, acquire new business, manage renewals and expansions, and sell recruitment advertising and employer branding solutions. Maintain Salesforce pipelines and forecasts, achieve revenue targets, identify upsell opportunities, and collaborate with Marketing, Product, and Customer Success. The role is hybrid in Atlanta or Groton and includes periodic travel for conferences and client events.

Manage a portfolio of existing B2B SaaS clients, owning renewals, retention, and account expansion. Conduct business reviews, monitor account health, identify churn risks, and close cross-sell and upsell opportunities. Build relationships with multiple stakeholders, maintain account and pipeline data in Salesforce, track revenue targets, collaborate with Customer Success, Support, Product, and Marketing, and communicate client feedback. The role serves associations, nonprofits, and membership organizations and requires strong consultative selling, organization, communication, and relationship-building skills.

Identify and engage association prospects through cold calls, email, LinkedIn, referrals, and other outbound channels. Conduct consultative conversations, educate prospects about the SaaS career center platform, qualify opportunities, and schedule meetings for Account Executives. Manage prospect activity and pipeline records in Salesforce, collaborate with sales and marketing, support lead-generation initiatives, and attend industry conferences. Build expertise in association technology, member engagement, workforce development, and non-dues revenue generation.

Leads and coaches National Account Managers to achieve revenue goals through consultative selling, account expansion, prospecting, and pipeline development. Oversees onboarding, performance management, forecasting, Salesforce hygiene, sales process improvement, and professional development. Partners cross-functionally with Marketing, Customer Success, Product, and Operations to improve retention, expansion, and acquisition. The hybrid role is based in Atlanta or Groton and requires up to 10% travel.

Drive revenue growth across strategic enterprise accounts by managing the full sales cycle, developing account strategies, expanding customer relationships, and pursuing cross-sell and upsell opportunities. Serve as a trusted advisor to executive stakeholders, navigate complex buying processes, maintain pipeline and forecasts, and collaborate with cross-functional teams to deliver customer value and exceed revenue, retention, and expansion targets.

Designs and maintains cloud infrastructure using infrastructure-as-code, builds CI/CD pipelines, and improves reliability, scalability, security, and deployment workflows. Manages monitoring, alerting, logging, automation, incident response, and infrastructure troubleshooting across AWS and Azure environments. Collaborates with engineering teams, establishes DevOps tooling standards, and contributes to operational playbooks. Requires strong experience with Terraform, Linux, containers, Kubernetes, scripting, observability, and cloud security practices.

The Business Development Representative researches prospects, conducts outbound outreach, engages recruiters and hiring leaders, uncovers recruitment needs, educates prospects on niche career centers, qualifies opportunities, and schedules meetings for Account Executives. The role also maintains Salesforce records, collaborates with Marketing on webinars, attends industry conferences, and develops expertise in recruitment advertising and talent acquisition.

Lead Momentive's unified digital acquisition and web presence strategy across paid media, website development, technical SEO/AI-search, and CRO. Set website technical priorities, drive AI-search visibility, manage vendors and budgets, partner with brand and comms, and report digital performance to the SVP and executive team.

Lead enterprise data architecture, migrations, and data services; define standards and roadmaps; oversee complex ETL and third-party integrations; deliver analytics, BI dashboards, and commercialization of AI analytics offerings; build the Data Strategy & Services organization and ensure continuity for legacy clients while partnering across Product, Engineering, Sales, and Customer Success.

Provide application support for MIP Accounting to clerks, accountants, CFOs and HR/payroll staff via ticketing, phone, web and chat. Troubleshoot errors, replicate issues, provide how-to guidance, create knowledge base content, and escalate or collaborate on resolutions.

Manage U.S. multi-state sales & use tax compliance, Canadian GST/HST filings, and review international VAT/GST returns. Maintain compliance calendars, reconcile accounts, respond to audits, and partner with Billing/AR/IT on tax engine configuration. Support corporate income tax work, process improvements, and cross-functional tax initiatives.

Provide first-line technical and product support for a member-management SaaS platform: troubleshoot issues, train customers, report on case status, collaborate with product development, and maintain strong client relationships.

Managed subordinate staff and ensured project milestones are met. Trained teams on software adoption and handled complex client matters. Responsible for sales quotations and maintaining partner relationships.

The role involves managing product integration with AI, collaborating across functions to drive revenue outcomes, and leading the product lifecycle while ensuring efficient onboarding and product capabilities.

The Technical Analyst will configure applications and databases, guide clients on software best practices, evaluate needs, develop solutions, and support testing with minimal supervision.

Triage, diagnose, and resolve customer issues; provide technical troubleshooting and software guidance; create trainings and documentation; develop test cases and perform UAT; become a product subject matter expert.

The Software Developer is responsible for Salesforce user setup, security implementation, debugging, and developing custom solutions using Salesforce technologies.

Prepare forecasts, analyze trends across manufacturing, sales, and finance; reconcile internal accounts; identify competitive trends; present findings to senior management; manage complex projects and financial analyses.