Teams at Momentive Software

Manage end-to-end PR to PO procurement activities for global locations, handle vendor queries and onboarding, validate quotations, coordinate contracts, ensure correct GL coding and approvals, maintain records, and prepare procurement MIS reports and trackers.

Lead and develop a Client Success team, manage a portfolio of client accounts, ensure retention and expansion through proactive relationship management, operationalize standardized CSM processes, monitor KPIs and client health, and collaborate cross-functionally to optimize service delivery and drive growth.

Triage, diagnose, and resolve customer issues; provide technical troubleshooting and software guidance; create trainings and documentation; develop test cases and perform UAT; become a product subject matter expert.