Teams at Mohegan Gaming & Entertainment

Supervises security officers and valet attendants, protects guests, employees, and company assets, responds to incidents, detains suspected offenders, investigates and documents unusual occurrences, trains staff, and promotes excellent guest service in a casino environment.

Administers and supports enterprise Microsoft 365 collaboration platforms, including Teams, SharePoint, OneDrive, Exchange, Purview, and Copilot. Manages governance, security, identity, compliance, automation, integrations, service incidents, documentation, training, and user adoption. Provides secondary support for VMware, Hyper-V, Windows Server, Active Directory, and Okta IAM environments. Participates in on-call coverage, migrations, disaster recovery, platform improvements, and cross-functional technology initiatives.

Provides Level III break/fix support and serves as the subject matter expert for assigned applications. Responsibilities include application configuration, upgrades, testing, access recommendations, documentation, training, business-process mapping, vendor coordination, project participation, and issue escalation. The role provides enterprise-wide and 24/7 on-call support, with occasional travel and flexible shift requirements.