Jobs at Mohegan Gaming & Entertainment

Supervises security officers and valet attendants, protects guests, employees, and company assets, responds to incidents, detains suspected offenders, investigates and documents unusual occurrences, trains staff, and promotes excellent guest service in a casino environment.

Administers and supports enterprise Microsoft 365 collaboration platforms, including Teams, SharePoint, OneDrive, Exchange, Purview, and Copilot. Manages governance, security, identity, compliance, automation, integrations, service incidents, documentation, training, and user adoption. Provides secondary support for VMware, Hyper-V, Windows Server, Active Directory, and Okta IAM environments. Participates in on-call coverage, migrations, disaster recovery, platform improvements, and cross-functional technology initiatives.

Provides Level III break/fix support and serves as the subject matter expert for assigned applications. Responsibilities include application configuration, upgrades, testing, access recommendations, documentation, training, business-process mapping, vendor coordination, project participation, and issue escalation. The role provides enterprise-wide and 24/7 on-call support, with occasional travel and flexible shift requirements.

Administer, secure, govern, and optimize the enterprise Power BI environment, including tenants, workspaces, gateways, capacities, semantic models, refreshes, and deployment pipelines. Troubleshoot reporting and data issues, support SQL and ETL integrations, automate administration with Python, improve performance, maintain documentation, and guide stakeholders on analytics best practices. The role works onsite three days weekly, supports a 24/7 environment, may require on-call participation, and includes occasional travel up to 15%.

Designs, automates, secures, and operates hybrid and multi-cloud infrastructure across Azure, Microsoft 365, AWS, and Google Cloud. Responsibilities include cloud architecture, platform engineering, Infrastructure as Code, CI/CD, DevSecOps, monitoring, incident response, disaster recovery, FinOps, governance, compliance, and reliability engineering. The role provides technical guidance, documentation, mentoring, and on-call support while partnering with infrastructure, security, development, and business teams.

Leads the architecture, development, integration, testing, support, and documentation of enterprise mobile applications. Collaborates with cross-functional teams and vendors on technical requirements and product roadmaps, mentors junior developers, supports Agile projects, provides production support, and participates in application testing and troubleshooting. The role requires expertise in mobile development, enterprise systems, web technologies, CI/CD, DevOps, source control, and software architecture, along with on-call availability and applicable gaming licenses.

Develops and maintains Asian casino customer relationships to increase player frequency and attract new guests. Responsibilities include greeting and assisting patrons, promoting events, issuing membership cards, managing reservations and complaints, providing qualified comps and tickets, conducting telemarketing, and supporting translations. The role requires strong communication, judgment, cultural understanding, confidentiality, and flexibility to work varied shifts, holidays, and off-hours in a casino environment.

Leads CRM strategy for digital gaming, including campaign design, segmentation, personalization, testing, automation, and lifecycle optimization. Analyzes customer behavior and campaign performance to improve retention, reactivation, conversion, churn reduction, and lifetime value. Partners with Marketing, Product, Compliance, and Customer Service, ensures regulatory alignment, communicates recommendations to leadership, documents CRM programs, monitors competitive practices, and mentors CRM specialists.

Paid training to become a table games dealer. Responsibilities include dealing and officiating assigned games, explaining rules, securing gaming equipment, and delivering an entertaining guest experience. Successful completion leads to a part-time position. Applicants must complete dealing school or have prior casino dealing experience, pass a skills test and department audition, work flexible shifts, and stand or bend for extended periods.

Performs deep cleaning of kitchen surfaces, appliances, equipment, floors, walls, ceilings, and ventilation hoods using caustic chemicals and pressure-washing equipment. Removes trash and recyclables, performs vigorous scrubbing, sweeping, mopping, and scraping, and supports superior guest service. Must work independently, lift up to 50 pounds, and maintain flexible availability across various shifts.

Performs deep cleaning of kitchen surfaces, equipment, floors, walls, ceilings, pots, pans, fryers, ovens, kettles, refrigerators, and ventilation hoods. Uses caustic chemicals and pressure-washing equipment while scrubbing, sweeping, mopping, and scraping. Removes trash and recyclables, supports guest service, and completes assigned tasks with minimal supervision. Must lift 50 pounds and work flexible shifts.

Supervises table games and poker areas, ensuring game security, regulatory compliance, procedural accuracy, and player-rating integrity. Trains, counsels, evaluates, and supports staff while addressing guest and employee concerns professionally. Maintains communication with surveillance and management, promotes superior guest service, and stays informed about casino events and operations. Requires prior dealer experience with knowledge of multiple games, computer proficiency, flexibility across shifts, and successful completion of supervisory training.

Performs deep cleaning of kitchen surfaces, equipment, floors, walls, ceilings, ventilation hoods, and appliances using caustic chemicals and pressure-washing equipment. Removes trash and recyclable materials, completes tasks with minimal supervision, supports guest service, and works flexible shifts. Must be able to lift 50 pounds.

Oversees table games and poker operations, including team supervision, training, scheduling, counseling, compliance, budgeting, reporting, dealer education, tournaments, and player point adjustments. Ensures adherence to PGCB regulations, maintains employee morale, and delivers an exceptional guest experience. Requires extensive knowledge of major casino table games, poker, card-counting systems, budgeting, and flexible shift availability.

Directs convention and expo sales operations, leads hotel group sales strategy, solicits major accounts, drives revenue, manages contracts and budgets, and oversees sales staff hiring, training, scheduling, and performance. Builds client and industry relationships through trade shows, site inspections, and sales events; monitors market trends, guest satisfaction, operational controls, and continuous improvement while coordinating with internal departments.

Oversees daily stewarding operations in a high-volume kitchen environment. Ensures clean china, glassware, and silverware are available and properly distributed to outlets. Assists with staff training, scheduling, and inventory maintenance. Requires knowledge of cleaning, storage, health, and sanitation practices, plus the ability to lift 50 pounds and work flexible shifts.

The Sports Writer will input betting information, print tickets, manage transactions, and verify winning tickets while maintaining a cash bank.

Supervise Bankers and Front Window Cashiers, assist the shift manager with operations, training, and counseling. Enforce casino regulatory and accounting controls, handle customer and employee issues, and cover shift manager duties as needed.

Ensures clean china, glassware, silverware, pots, pans, and trays are available for food and beverage outlets. Stores equipment properly, washes dishes and cookware, and maintains clean, sanitary kitchen and service areas. Requires previous dishwashing experience, the ability to stand, bend, lift up to 50 pounds, and work flexible shifts in a fast-paced kitchen environment.

Performs deep cleaning of kitchen surfaces, floors, walls, ceilings, cookware, fryers, ovens, kettles, refrigerators, ventilation hoods, and other equipment. Uses caustic chemicals, pressure washers, and manual cleaning techniques. Removes trash and recyclable materials, supports superior guest service, and completes assigned tasks with minimal supervision.