Jobs at Mohegan Gaming & Entertainment

Set up and maintain event spaces for banquets and conventions, move and position tables, chairs and equipment, assist guests and monitor cleanliness, operate pallet jack and air wall systems, follow fire marshal rules, perform off-site event setup, and maintain storage and back-of-house areas.

Manage publicity and media relations for artists and the company: build media contacts, write and distribute press materials, coordinate interviews and media access, execute PR campaigns and promotional events, manage ticket blocks, and leverage SEO and social platforms to maintain a favorable public image.

Manage CRM campaign QA, compliance liaison, workflow governance, and campaign trafficking. Ensure campaign mechanics, copy, assets, terms, and approvals are accurate, compliant, and delivered on schedule while improving processes and tooling.

Manage event registration, issue tickets/gifts/promotions, enter and maintain guest information, support event setup/tear-down, maintain inventory and confidentiality, and assist Marketing Operations leadership as needed.

The role involves increasing player frequency and developing new Asian casino customers through marketing efforts, guest interactions, and event promotion.

Manage daily Count Room operations, ensure compliance with gaming regulations, oversee staffing, and enforce internal controls while promoting excellent guest service.

The Converged Communications Specialist maintains the MSCT network and Telephony equipment, troubleshoots issues, and installs network systems while ensuring efficient operation and customer satisfaction.

Verify horses and racing equipment, enforce Pennsylvania Harness Racing Commission rules, act as paddock judge when needed, confirm horses via tattoos and Coggins, record/submit reports, and support race-day operations to ensure fair, accurate races.

Assist shift managers in supervising table games and poker operations, including training, scheduling, game security, enforcing gaming regulations and internal controls, liaising with Surveillance and other departments, handling guest and employee issues, and ensuring accuracy of player ratings.

The Steward performs deep cleaning of kitchen surfaces and equipment, removes trash, and promotes guest service. Requires lifting and flexibility with shifts.

The Reservationist is responsible for providing customer service, handling reservations, resolving guest issues, and assisting other departments as needed.

Attend paid Table Games Dealer School and learn to deal assigned casino table games. Perform dealing duties per policies, educate and serve guests, secure gaming equipment and layouts, and provide entertaining guest experiences. Must pass skills test and department audition; upon graduation, transition to part-time dealer shifts with flexible hours and potential smoking environment.

Manage food and beverage operations, oversee quality, scheduling, budgeting, and train staff to exceed guest service goals.

Manage poker operations, ensure security and compliance, supervise staff, and provide excellent guest service in a casino environment.

Supervise Bankers and Front Window Cashiers, assist the Cashiering Operations Shift Manager with daily operations, training, and counseling. Ensure regulatory and accounting control compliance, handle customer and employee issues, cover the shift manager when absent, and perform varied department tasks. Requires casino currency experience and system knowledge.

Support product manager and director to maintain day-to-day iGaming platform operations, manage vendor and partner relationships, onboard and organize casino games, maintain in-app content and FAQs, coordinate promotions, produce reporting and ad-hoc BI, create project plans and requirements, monitor roadmaps and compliance, configure portals for performance, and perform competitor analysis.

The Steward performs deep cleaning of kitchen areas and equipment, removes trash, and supports guest service with minimal supervision.

Support marketing events by issuing tickets, gifts and promotions; register attendees, enter guest information, maintain confidentiality, prepare and organize promotional items, set up/tear down event equipment, and assist marketing managers and supervisors as needed.

Supervise Bankers and Front Window Cashiers, assist the shift manager with operations, training, and counseling. Enforce casino regulatory and accounting controls, handle customer and employee issues, and cover shift manager duties as needed.

Oversee and review daily non-gaming accounting work, prepare journal entries and reconciliations, assist month-end close, supervise accounting representatives, manage comp adjustments, inventories, reporting, and tenant payment requests.