Jobs at Mohegan Gaming & Entertainment

Supervise and secure table games/poker floor, assist shift managers, train and counsel staff, enforce gaming rules and internal controls, manage scheduling and communication with Surveillance, resolve guest and employee issues, and ensure integrity of player ratings.

The role involves increasing player frequency and developing new Asian casino customers through marketing efforts, guest interactions, and event promotion.

Manage daily Count Room operations, ensure compliance with gaming regulations, oversee staffing, and enforce internal controls while promoting excellent guest service.

Support the Financial Accounting Manager by preparing and recording journal entries, performing account reconciliations and analyses, distributing daily and monthly financial reports, forecasting revenues and expenses, coordinating month-end close, and ensuring GAAP and SOX compliance. Assist with audits, staff training, and departmental coordination; maintain HIPAA compliance.

The Converged Communications Specialist maintains the MSCT network and Telephony equipment, troubleshoots issues, and installs network systems while ensuring efficient operation and customer satisfaction.

The Steward performs deep cleaning of kitchen surfaces and equipment, removes trash, and promotes guest service. Requires lifting and flexibility with shifts.

The Reservationist is responsible for providing customer service, handling reservations, resolving guest issues, and assisting other departments as needed.

Evaluate and approve casino credit applications and limit increases (up to $50,000), review credit reports, maintain compliance and credit files, prepare arrival/event reports, and coordinate with casino operations.

Repair and maintain upholstered materials, furniture and finishes. Keep departmental logs and labor records, assist other trades, maintain safe clean work areas, complete mandated safety training, and work varied shifts and environmental conditions while lifting up to 50 lbs.

The Steward performs deep cleaning of kitchen areas and equipment, removes trash, and supports guest service with minimal supervision.

Supervise Bankers and Front Window Cashiers, assist the Cashiering Operations Shift Manager with daily operations, training, and counseling. Ensure regulatory and accounting control compliance, handle customer and employee issues, cover the shift manager when absent, and perform varied department tasks. Requires casino currency experience and system knowledge.

Support marketing events by issuing tickets, gifts and promotions; register attendees, enter guest information, maintain confidentiality, prepare and organize promotional items, set up/tear down event equipment, and assist marketing managers and supervisors as needed.

Performs deep cleaning of kitchen surfaces and equipment (walls, floors, ceilings, fryers, ovens, kettles, refrigerators, ventilation hoods). Uses caustic chemicals and cleaning equipment, scrubs, sweeps, mops, scrapes, removes trash/recyclables, and supports superior guest service. Performs related duties as assigned.

The Sports Writer will input betting information, print tickets, manage transactions, and verify winning tickets while maintaining a cash bank.

Supervise Bankers and Front Window Cashiers, assist the shift manager with operations, training, and counseling. Enforce casino regulatory and accounting controls, handle customer and employee issues, and cover shift manager duties as needed.

Set up and maintain event spaces for banquets and conventions, move and position tables, chairs and equipment, assist guests and monitor cleanliness, operate pallet jack and air wall systems, follow fire marshal rules, perform off-site event setup, and maintain storage and back-of-house areas.

Manage publicity and media relations for artists and the company: build media contacts, write and distribute press materials, coordinate interviews and media access, execute PR campaigns and promotional events, manage ticket blocks, and leverage SEO and social platforms to maintain a favorable public image.