Search the 50 jobs at ModSquad

ModSquad is looking for individuals with an Engagement Moderation background to support top-tier clients. Responsibilities include assisting customers, solving their concerns, and optimizing their use of products or services. This is a work-from-home opportunity with a commitment of 5 hours per week for 90 days as needed.

ModSquad is seeking Mod Contractors for content moderation projects. Responsibilities include assisting customers, resolving concerns, and optimizing the use of client products and services. Flexible work hours are available with a commitment of 15 hours per week.

The Associate Community Management Consultant will manage and grow community engagement before, during, and after sports events, focusing on activities and content that resonate with fans. Responsibilities include creating content calendars, responding to community inquiries, reporting on KPIs, and improving operational methods, all while utilizing social media trends and tools effectively.

The Associate Community Management Consultant will manage community engagement for sports events, including planning content, reporting on KPIs, and responding to customer interactions. They should be proactive, skilled in communication, and social media savvy, with experience using platforms like Discord and Instagram.

The Assistant Project Manager will support a team of customer service mods, ensuring high-quality service delivery and operational efficiencies. Responsibilities include team coaching, performance management, troubleshooting issues, and communicating updates effectively to all stakeholders.

As a Spanish Bilingual Gaming Customer Support representative, you will handle customer inquiries via voice, chat, and tickets using a CRM tool, ensuring a seamless experience while addressing account issues, marketplace orders, and product launches, all while adhering to client guidelines.

As a Gaming Customer Support representative, you will engage with customers through voice, chat, and tickets, addressing inquiries related to their accounts and product orders. Clear communication and adherence to client guidelines are essential to provide exceptional service and resolve issues effectively.

The Employee Relations Specialist will provide HR support, manage employee engagement, lead performance management, and ensure compliance with Jamaican labor laws. Responsibilities include coaching managers, handling HR matters, and developing strategic initiatives to strengthen the organizational culture in Jamaica.

ModSquad is seeking Mod Contractors for customer support roles where you will assist customers, solve their concerns, and help them optimize the use of client products. The position offers flexible schedules and requires customer service experience, a minimum typing speed of 30 WPM, and a quiet workspace.

As a Customer Support Mod, you will assist customers via live calls, providing support and solutions while working from home. You will need to have a positive attitude, basic technical support skills (a plus), and familiarity with online services. The role requires 30 hours per week commitment, with an emphasis on quality engagement with clients' customers.

As a Mod Contractor, you will moderate forums, manage online communities, and engage with customers via social media. You will have the freedom to select projects based on your interests and set your own schedule, working from any private and secure location.

As an Engagement Moderator at ModSquad, you will engage with customers, solve concerns, and guide them to optimize the use of client products. You will work on various client projects, bring positive energy, and be a reliable source of support. Flexibility in scheduling and 15 hours per week commitment is required.

As an Engagement Moderator, you will assist clients and customers by providing support, guiding them to solutions, and ensuring optimal use of products or services. You should have experience in moderation and be proactive with excellent communication skills. You'll work flexible hours, mainly from home, on various gigs for top-tier brands.

As a Customer Support representative, you will provide exceptional service to gamers through voice, chat, and ticket support using a CRM tool. You'll handle customer inquiries, resolve issues, and ensure a positive customer experience while adhering to client policies and guidelines.

ModSquad is seeking Mod Contractors for remote Tier 1 Customer Support. Responsibilities include assisting customers via phone and chat, troubleshooting issues, and guiding users through app navigation. Candidates must be tech-savvy, have reliable internet, and experience with ticketing systems.

As a Remote Customer Support representative, you will assist customers via inbound phone calls, live chats, and emails while addressing inquiries related to eBooks and textbooks. Proficiency in Zendesk and multitasking across multiple platforms is essential. A strong technical background with various devices and empathy towards customers is also required.

The role involves providing customer support in both Spanish and English across various channels, managing inquiries related to gaming accounts, marketplace orders, and product launches while ensuring a positive customer experience and adhering to client guidelines.

As a Tier 1 Customer Support Representative, you will respond to customer inquiries via tickets, assist users in identifying technical issues, and communicate solutions effectively, all while working remotely and maintaining a positive attitude.

As a Mod Contractor at ModSquad, you will provide exceptional customer support via phone for top-tier clients, offering guidance and solutions to their inquiries. You will work flexible hours and be part of exciting client projects, ensuring a positive customer experience.

Join ModSquad's team in a fully remote customer support role, where you'll assist customers through phone calls, chats, emails, and texts. Candidates with strong customer service experience and technical knowledge are preferred. The role requires multitasking and attention to detail, with strong computer and internet requirements.