ModSquad

New York, New York, USA
Total Offices: 2
813 Total Employees
Year Founded: 2007

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Jobs at ModSquad
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Recently posted jobs

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Provide customer support for a music streaming platform in both Korean and English, addressing inquiries and troubleshooting issues through inbound messaging.
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Provide bilingual customer support for a music streaming platform, assisting customers in Chinese and English via messaging, troubleshooting issues, and ensuring a quality experience.
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This role combines content moderation of in-game chat and user-generated content with Tier 2 customer support ticket handling, requiring strong judgment and the ability to manage high-exposure content.
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Evaluate and annotate audio content while interpreting user intent and ensuring accuracy and relevance; meet deadlines across various projects.
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The role involves evaluating and annotating audio content including music, podcasts, and audiobooks, requiring strong communication skills and attention to detail.
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Evaluate and annotate audio content, interpret user intent, conduct research to support evaluations, and document findings in English.
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Evaluate and annotate audio content by interpreting user intent and delivering accurate annotations. Strong research and communication skills required.
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As Audio Content Evaluators, you'll review and assess music, podcasts, and audiobooks, delivering accurate annotations while adapting to changing projects.
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As an Audio Content Evaluator, you'll assess audio for relevance and accuracy, interpret user intent, and document insights based on detailed guidelines.
17 Days AgoSaved
In-Office or Remote
3 Locations
Other
Monitor and moderate social media feeds, respond to inquiries, escalate security issues, and adhere to evolving workflows and rules.
23 Days AgoSaved
Remote
2 Locations
Other
In this role, you will provide customer support via phone, chat, and ticketing, ensuring high customer satisfaction while utilizing your Mandarin and English fluency.
Other
Provide customer support for a music streaming platform in both Turkish and English via inbound messaging, troubleshoot issues, and ensure customer satisfaction.
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Provide customer support in German and English for a music streaming platform, helping users navigate and troubleshoot issues.
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As a Bilingual Customer Support Representative, assist customers in Polish and English, troubleshoot issues, and enhance their listening experience on a music streaming platform.
Other
As a Bilingual Customer Support Representative, you'll assist customers in Japanese and English, troubleshooting issues and providing support through inbound messages.
Other
This role involves providing customer support in both Spanish and English, responding to inquiries, troubleshooting issues, and ensuring a positive listening experience on a music streaming platform.
Other
As a Bilingual Customer Support Representative, you will assist customers with inquiries in French and English, troubleshoot technical issues, and enhance their music streaming experience.
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As a Bilingual Customer Support Representative, you'll assist customers on a music streaming platform, troubleshoot issues, and manage inquiries in Portuguese and English.
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Provide bilingual customer support in Thai and English for a music streaming platform, handling inquiries, troubleshooting, and ensuring customer satisfaction.
Other
Provide friendly, tech-savvy customer support for a music streaming platform in Dutch and English, addressing inquiries and technical issues via messaging.