Teams at MMT Ambulance

Coordinates communication between dispatchers, callers, and healthcare facilities to support timely ambulance transports. Records and processes service information accurately, notifies callers of transport delays, operates computer and phone systems, and manages multiple tasks during high-stress situations. The role requires flexible availability for varying shifts, including weekends and holidays, strong communication skills, medical terminology knowledge, and fluent English.

Supervises EMS operations, mentors personnel, supports training, ensures patient care and transport quality, maintains equipment and station readiness, enforces policies, completes documentation, and provides emergency patient care and lift assistance as needed.

Coordinates communication between dispatchers and healthcare facilities for ambulance transport requests. Notifies callers of transport delays, accurately records and processes information, operates computers and multi-line phone systems, and responds appropriately in high-stress situations. The role requires flexible availability for varying shifts, weekends, and holidays, along with strong communication, customer service, teamwork, and attention-to-detail skills.