Jobs at MLabs

Act as the CTO's strategic partner to turn high-level product and engineering strategy into execution. Establish operating rhythms, break initiatives into workstreams, own task tracking (Linear), resolve ambiguous high-priority projects, and drive cross-functional alignment across engineering, product, design, and specialized functions.

Serve as the company's first full-time recruiter, building end-to-end hiring processes, sourcing passive and active talent, partnering with leadership across functions, creating scalable ATS/workflow systems, designing referral and onboarding programs, and closing high-caliber candidates for technical and non-technical roles.

Lead US institutional sales for a Web3 infrastructure platform, driving ARR growth, sourcing and closing complex enterprise deals with banks and fintechs, managing procurement/RFPs, collaborating with product and engineering for technical evaluations, and supporting post-sale onboarding and account expansion while representing the company at industry events.

Build and scale the go-to-market sales engine as the first sales hire. Own full-cycle outbound enterprise sales targeting insurers and MGAs, drive pipeline generation, close high-ACV deals ($150K+), and create repeatable processes, playbooks, and collaboration with product and operations to optimize solution-market fit.

Lead and scale a global claims function by redesigning workflows, governance, and QA. Integrate AI with product and engineering to automate claims handling, personally adjudicate complex/high-value cases, and recruit/train elite claims teams. Own claims quality, leakage reduction, fraud detection, SLA performance, audits, and partner relationships across multiple lines of business.

Build and run the go-to-market engine, own complex enterprise sales with MGAs and insurers, design outbound prospecting and qualification frameworks, collaborate with product and claims teams for feedback, and hire and scale a high-performing full-cycle sales team.

Senior individual contributor responsible for designing and shipping core systems for LLM-powered agents, high-throughput data pipelines, provider waterfalls, and scalable distributed architectures. Own end-to-end execution, set technical standards, mentor engineers, and collaborate with leadership to drive product and technical strategy.

Build and own end-to-end systems powering autonomous AI sales workflows: high-throughput AI inbound SDR systems, dialer infrastructure, prospecting engines, post-interaction intelligence, and large-scale data pipelines using a modern TypeScript/React/Next.js and AWS-based stack.

Lead product vision and strategy for agentic onchain products; adapt core infrastructure for autonomous agents, drive user acquisition, prototype rapidly, define metrics and P&L, and build a world-class product team in a high-ambiguity, remote environment.

Manage day-to-day NYC office operations and serve as executive assistant to leadership: maintain office environment, handle supplies and vendors, coordinate mail and resources, manage complex executive calendars, arrange domestic and international travel, support admin and personal tasks, track workflows and communications, and enable operational efficiency in a fast-paced web3 accelerator.

Lead development and improvement of the primary iOS app, implementing pixel-perfect UI, integrating Web3/crypto wallet features, collaborating with product and design, and ensuring quality via testing, analytics, accessibility, A/B testing, and performance optimization.

Design and build high-performance front-end applications and translate complex institutional financial workflows into production-grade full-stack TypeScript code. Ensure security, reliability, and robustness of systems, collaborate on product exploration and architecture, and contribute to engineering culture and roadmap in a fast-moving startup environment.

Lead growth strategy and execution for NFL and American sports product launches. Drive paid user acquisition, manage multi-channel campaigns, scale creator/influencer programs, oversee marketing budget, and build brand and community to improve retention and ROI.

Serve as a hands-on, client-facing technical lead to design integrations, guide onboarding, deploy secure scalable architectures, troubleshoot issues, support sales with demos and RFPs, maintain technical documentation, and translate customer feedback into product and API improvements.

Design, operate, and scale cloud-native infrastructure for wallet services, transaction processing, and blockchain integrations. Build containerized platforms (Docker/Kubernetes), implement IaC and CI/CD (Terraform, Jenkins), ensure observability (Datadog/ELK/Prometheus), optimize Node.js performance, and harden security (PKI, secure enclaves). Collaborate with product and security teams, document architectures, and support client-facing technical discussions.

Own and run growth experiments across web and mobile: design, build and launch A/B tests, in-product growth mechanics (notifications, referrals, retention campaigns), optimize acquisition funnels and attribution, ship frontend and backend features end-to-end, and measure impact working closely with Product and Growth teams. Use analytics and AI-assisted development tools to accelerate delivery and improve engagement and retention.

Design and evolve the company's visual identity and brand system. Create high-performing marketing and product creative for social, launches, campaigns, merchandise and collateral. Collaborate with Product and Marketing to ensure consistent digital touchpoints, develop campaign concepts through execution, and explore new tools, motion, animation and 3D techniques to drive user acquisition and engagement.

Lead the company's social strategy and paid social campaigns across TikTok, Instagram and YouTube. Manage creators, run A/B tests, optimise CAC and campaign performance, produce and publish organic content, monitor analytics, and lead creative product launch campaigns.

Design and operate scalable, near-real-time data pipelines and backend services for a global payments platform. Model transactional ledger data for reconciliation, ensure data quality and observability, and own systems end-to-end in a remote-first environment.

Develop and maintain end-to-end AI-powered financial applications: backend services/APIs, React UIs, real-time systems, and data pipelines. Integrate LLMs and agent architectures, build embedding/vector search and retrieval systems, operationalize AI features, and ensure reliability, observability, and scalability in production.