Jobs at Mixpanel

Build and own behavior-driven lifecycle communications across onboarding, adoption, retention, and expansion. The role involves segmentation, campaign creation, copywriting, automation, experimentation, analytics, and reporting using tools such as Customer.io, HubSpot, and Mixpanel. It partners with Marketing, Product, and customer-facing teams while developing digital customer success programs for self-serve customers. The manager will also pilot AI-agent applications in customer lifecycle workflows and help establish the function from the ground up.

Lead technical qualification and deliver customised demos and proofs-of-concept for enterprise prospects across ANZ. Advise on data architecture, ingestion, governance, and rollout strategies; partner with sales and post-sales teams to drive revenue and ensure successful implementation and measurable business outcomes.

Owns Mixpanel’s digital customer lifecycle communications across onboarding, adoption, retention, and expansion. Builds behavior-triggered programs, segments audiences, writes email and in-product copy, configures campaigns, measures outcomes, and runs experiments. Partners with Marketing, Product, and customer-facing teams to coordinate messaging and improve adoption. The role also pilots AI-agent approaches to scaled customer success and helps establish the company’s lifecycle infrastructure and operating processes.

Build and own lifecycle communication programs across onboarding, adoption, retention, and expansion. Define behavioral segments and triggers, write customer messaging, launch campaigns, measure outcomes in Mixpanel, and optimize through experimentation. Collaborate with Marketing, Product, Customer Success, and customer-facing teams. Help establish scaled digital customer success programs and pilot AI agents for personalized customer interactions.

Own Mixpanel’s enterprise platform roadmap spanning identity and access management, authentication, audit logging, administration, APIs, design systems, and shared components. Translate enterprise security, compliance, reliability, and adoption needs into priorities; partner with engineering, security, sales, and customer success; build investment cases; engage customers; and define platform health metrics.

Own Mixpanel Data’s strategy and roadmap across the modern data stack. Partner with engineering on data architecture and build-versus-integrate decisions, engage customers, define data governance and metadata evolution, develop infrastructure investment cases, align cross-functional teams, and measure strategic outcomes. The role requires deep product management experience with technically complex, infrastructure-level problems and familiarity with warehouses, lakes, ETL/ELT, and data platform tooling.

Leads FP&A for Product, Engineering, and Design, owning opex, headcount, infrastructure costs, forecasting, workforce planning, budget-versus-actuals reviews, and investment decisions. Partners with technical and executive leaders to evaluate build-versus-buy decisions, optimize cloud and SaaS spending, improve financial reporting, and align resource allocation with company strategy.

Serve as the technical advisor for prospects and customers across LATAM, supporting sales cycles, technical qualification, customized demos, proof-of-concept projects, data architecture, analytics implementation, and executive value conversations. Partner with Account Executives, Product, Engineering, Support, and post-sales teams to drive revenue, customer outcomes, and successful adoption of Mixpanel.

Own and improve end-to-end FP&A for the go-to-market organization. Build financial plans, business cases, forecasts, financial models, and scenario analyses; partner with budget owners and senior leaders; improve planning processes, tooling, data definitions, and data quality; and communicate clear financial insights supporting strategic investment and operating decisions.

Own and support end-to-end GTM financial planning, develop financial strategies and investment business cases, improve planning processes and data quality, and partner with budget owners and senior leaders. The role requires advanced financial modeling, SaaS unit economics, driver-based forecasting, three-statement modeling, scenario analysis, SQL, BI tools, and strong executive communication.

Own the end-to-end renewal lifecycle for an APAC SaaS customer portfolio, including account strategy, forecasting, stakeholder alignment, value-based pricing, negotiation, contract execution, and post-renewal planning. The role protects and grows recurring revenue, maintains disciplined CRM hygiene, coordinates cross-functional teams, and builds trusted relationships with customer decision-makers while contributing renewal insights and process improvements.

Own end-to-end financial planning for G&A teams, define domain financial strategy, build investment business cases, and lead cross-functional analyses. Improve planning processes, tooling, data definitions, and forecast quality while partnering with budget owners and senior functional leaders. Translate complex financial analysis into clear executive narratives and drive data-informed decisions across the organization.

Serve as a technical advisor and sales engineering partner for Mixpanel prospects and customers. Lead technical qualification, customized demonstrations, proof-of-concept projects, data architecture consultation, and analytics implementation planning. Collaborate with Account Executives, Product, Engineering, and post-sales teams to communicate technical and business value, influence executive stakeholders, support revenue growth, and ensure successful customer outcomes. The role requires Spanish and English fluency, SaaS sales engineering experience, data expertise, project delivery skills, and travel as needed.

Own end-to-end financial planning for G&A teams within Mixpanel’s FP&A organization. Develop financial strategies, business cases, forecasts, models, and scenario analyses; improve planning processes, tooling, and data quality; and lead cross-functional analysis. Partner with budget owners and senior functional leaders to resolve forecast differences, ensure metric consistency, and provide clear financial narratives supporting strategic investment and business decisions.

Serve as the technical advisor for Mixpanel prospects and customers across LATAM. Lead technical qualification, customized demos, proof-of-concept projects, data architecture consultations, and analytics implementation planning. Partner with Account Executives and post-sales teams to drive revenue and customer outcomes. Translate technical capabilities into business value for developers, product managers, and executives while gathering prospect feedback for Product.

Serve as the technical sales and consulting partner for LATAM prospects and customers. Advise stakeholders on data architecture, governance, instrumentation, analytics implementation, and business outcomes. Lead technical qualification, customized demonstrations, proof-of-concept projects, and rollout strategies while partnering with Account Executives and post-sales teams. Translate customer needs into measurable value, influence executive buying decisions, support revenue growth, and relay prospect feedback to Product.

Runs Mixpanel’s AI-driven outbound prospecting engine across APAC, building target lists, supervising AI agents, launching campaigns, qualifying opportunities, and handing accepted pipeline to Account Executives. The role analyzes product-usage signals and campaign metrics, improves targeting and messaging, maintains data quality, and documents successful processes. It requires consultative discovery, commercial writing, AI workflow design, outbound automation, CRM fluency, and experience generating B2B software pipeline.

Runs Mixpanel’s AI-driven outbound prospecting system across APAC, including target-list building, campaign execution, AI-agent supervision, opportunity qualification, and Account Executive handoffs. Analyzes product-usage signals and campaign metrics to improve targeting, messaging, and channel mix. The role also documents successful processes and develops scalable outbound playbooks.

Own product strategy and direction by combining customer research, quantitative product data, and market insights. Align engineering, design, sales, marketing, and support around priorities; define roadmaps, experiment with and ship capabilities, communicate product value, and track metrics to evaluate outcomes. The role also contributes to the development of Mixpanel’s product management function and requires experience using AI tools in product workflows.

Designs and builds interactive web experiences directly in Framer, including campaign pages, reusable components, motion, responsive behavior, accessibility, and performance improvements. Partners with design, marketing, copy, and campaign stakeholders to translate briefs into shipped web experiences. Maintains the web design system, contributes reusable components, owns projects end to end, and supports conversion-focused website iteration.