Jobs at Mission Australia

Coordinate daily operations of the Douglas House program, supervise and mentor staff and volunteers, support recruitment and induction, engage stakeholders, complete administrative tasks and data entry, oversee rostering and case/goal planning, and ensure services meet program guidelines and standards.

Support month-end close, analyse variances, maintain financial and driver-based models, prepare performance reporting, assist budgeting/forecasting, partner with program managers, support acquittals and tender/business case financial input to ensure grant-funded services remain sustainable and compliant.

Transform donor and fundraising data into actionable insights, dashboards and forecasts to optimise campaigns and revenue. Perform segmentation, LTV and attribution analyses, develop predictive models, validate data quality, and communicate findings to stakeholders to inform fundraising strategy.

Deliver intensive, strengths-based case management to adults and families experiencing or at risk of homelessness. Conduct assessments, manage complex caseloads, coordinate outreach and referrals, build client and stakeholder relationships, and support clients toward safety, stability, and long-term housing outcomes.

Lead regional tenancy and housing services, oversee operations, performance and compliance, manage and develop staff, build stakeholder relationships, improve service delivery, and support tenant participation and community connections to achieve positive outcomes.

Design, build and maintain BI reporting and data structures using SQL and Power BI. Analyse multi-source data, deliver contractual/performance reporting, perform data QA/UAT, define standards and business rules, translate requirements, and support Azure/Microsoft Fabric data platform development.

Lead analysis and improvement of contract lifecycle processes, gather and prioritise business and technical requirements, develop user stories and acceptance criteria, support vendor evaluations, data migration and testing, assess integrations (including Microsoft 365), and support change adoption and training to implement a contract lifecycle management solution.

Coordinate community engagement and partnership-building for HOPE Whyalla: facilitate events, meetings and workshops; support co-design of community-led projects; manage communications, monitoring, evaluation and administrative tasks to keep initiatives on track.

Lead a multidisciplinary team delivering tailored education and case management for disengaged young people. Manage program operations, budgets, compliance, stakeholder relationships, data-driven improvement, staff development and performance to ensure high-quality outcomes and safe service delivery.

Lead integrated housing, asset and community development services to support tenants. Manage teams, budgets, KPIs, compliance and stakeholder relationships. Drive continuous improvement, data-informed decisions, recruitment and service delivery aligned to best practice to improve tenant and community outcomes.

Provide trauma‑informed case management and early intervention support to children and families (0–18), conducting assessments, developing individual plans, delivering therapeutic and group programs, coordinating referrals and services, maintaining accurate documentation, and collaborating with schools and community agencies to improve mental health outcomes.

Manage and lead a team to ensure housing operations meet regulatory, contractual and internal KPIs. Oversee performance reporting, data quality, governance and compliance frameworks, translate complex requirements into practical processes, lead audit and assurance activities, and present insights to senior leadership to drive continuous improvement across the housing portfolio.

Provide person-centred recovery-oriented support to people with severe and persistent mental health issues. Conduct assessments and risk assessments, develop individual recovery plans, assist with NDIS applications, deliver outreach and capacity-building activities, coordinate multidisciplinary service planning, maintain case records, manage safety and risk, and contribute to program KPIs and continuous improvement.

Lead regional community development for Mission Australia Housing: design and deliver local plans, support tenant committees, drive tenant participation, evaluate outcomes with data, build stakeholder relationships, ensure compliance, and integrate services with housing and asset teams to improve community wellbeing.

Provide person-centred case management for older people with complex needs, managing a caseload (20–30), coordinating aged care access, practical supports, referrals, advocacy, documentation, and community network development to increase independence and service access.

Provide person-centred case management and early-intervention support to families in the Warrumbungle Shire, including assessments, home visits, parenting programs, referrals to community and housing services, stakeholder engagement, and accurate case documentation to build independence and keep children safe.

Provide person-centred case management for people experiencing or at risk of homelessness: assess clients, develop and review holistic case plans, coordinate referrals and supports, deliver evidence-based interventions and group programs, maintain accurate records, build partnerships with community and government providers, and contribute to team mentoring and continuous improvement.

Provide trauma‑informed, culturally safe, non‑clinical case management to children and young people (12–25) affected by family and domestic violence. Manage a caseload (15–20 clients), conduct intake and assessments, develop and review safety and case plans, perform home and outreach visits, provide advocacy and practical assistance (housing, Centrelink, Medicare), maintain confidential records and data, and collaborate with internal and external stakeholders to support safety, wellbeing and long‑term outcomes.