Jobs at Mission Australia

Design and operationalise technology business continuity and resilience capabilities across a complex organisation. Responsibilities include maintaining BCPs and BIAs, leading recovery exercises, assuring critical third parties, producing audit evidence, and embedding resilience through training and change initiatives. The role partners with technology providers, business leaders, frontline teams, executives, and auditors to prepare for, respond to, and recover from technology disruptions.

Coordinates tenant feedback, surveys, engagement programs, communications, social media campaigns, content, reporting, and stakeholder relationships for Mission Australia Housing. The role analyses customer insights, develops recommendations, supports tenant participation, and translates feedback into service improvements. Regular national travel is required to support engagement activities, meetings, and community initiatives.

Provides administrative and operational support across community housing services, including tenancy management, property allocations, maintenance coordination, records compliance, customer service, and stakeholder engagement. The role coordinates contractors, supports tenants and applicants, manages requests and complaints, and provides relief for Housing and Asset Officers. It requires strong organisation, communication, compassion, attention to detail, and a commitment to supporting vulnerable communities.

Senior Risk Business Partner supporting housing growth projects, property development, SPVs, and housing operations. The role leads risk assessments, develops entity and portfolio risk profiles, identifies aggregate and emerging risks, and advises senior leaders and governance bodies. Responsibilities include preparing executive and Board reports, supporting enterprise risk initiatives, and translating complex project, operational, financial, regulatory, and strategic risks into practical recommendations.

Leads housing operations across tenancy services, asset management, and community development. Manages teams, budgets, KPIs, compliance, stakeholder relationships, recruitment, service delivery, and continuous improvement while supporting positive outcomes for tenants and communities.

Lead the establishment and ongoing operation of a new housing program in Queensland. Manage Housing Services, Asset Services, Community Development, multidisciplinary teams, budgets, KPIs, compliance, risk, stakeholder partnerships, and continuous improvement. Build a customer-focused culture and ensure integrated service delivery that improves tenant and community outcomes.