Teams at Mission Australia

Coordinate daily operations of the Douglas House program, supervise and mentor staff and volunteers, support recruitment and induction, engage stakeholders, complete administrative tasks and data entry, oversee rostering and case/goal planning, and ensure services meet program guidelines and standards.

Support month-end close, analyse variances, maintain financial and driver-based models, prepare performance reporting, assist budgeting/forecasting, partner with program managers, support acquittals and tender/business case financial input to ensure grant-funded services remain sustainable and compliant.

Deliver intensive, strengths-based case management to adults and families experiencing or at risk of homelessness. Conduct assessments, manage complex caseloads, coordinate outreach and referrals, build client and stakeholder relationships, and support clients toward safety, stability, and long-term housing outcomes.