Jobs at Mintlify

Own and grow a technical developer audience through written and live content, run growth campaigns with pipeline accountability, create developer-native technical content, organize events and meetups, gather feedback for Product/Engineering, and track engagement metrics to optimize reach and conversions.

The role involves building user-facing features, solving complex technical challenges, improving performance and scaling applications while collaborating with design and engineering teams.

Sell Mintlify's documentation platform to mid-market and enterprise customers in NYC: develop inbound/outbound strategies, qualify leads against ICP, hit monthly and quarterly sales targets, and help build the NYC GTM motion as an early team member.

The Enterprise Customer Success Manager will manage high-value accounts, fostering relationships and ensuring customer satisfaction and retention through strategic initiatives and data-driven processes.

Own mid-market outbound and inbound sales motions: identify and qualify prospects, execute GTM strategies, and meet or exceed monthly and quarterly sales KPIs to expand revenue from SMB to enterprise.

As a Product Engineer, you'll build user-facing features, collaborate on product direction, solve technical challenges, and improve UX and performance.

Lead end-to-end product design for a developer-focused SaaS docs platform: research, wireframes, prototypes, high-fidelity mockups, and design system work. Collaborate with design and marketing leaders to prioritize features, craft visuals for technical users, and validate solutions through user research and testing.

The Senior Solutions Engineer will work closely with sales and engineering teams, scoping technical solutions, leading customer interactions, designing prototypes, and helping close complex enterprise deals.

Provide technical support for a developer-focused docs platform: respond to customer inquiries, debug issues in GitHub repos, MDX/Markdown files and deployment tools, resolve most tickets independently, improve internal tooling and processes, and collaborate with the support lead to scale support operations.

The role involves supporting the sales team by creating custom technical solutions, prototypes, and demos for enterprise customers. You will partner with sales and engineering to translate requirements into feasible solutions and help close deals.

Create repeatable marketing systems and content for social channels, support field and product marketing, write targeted developer-focused content, design campaigns to reach customers, and track/optimize metrics like pipeline influenced, meetings booked, signups, and cost per meeting.

Act as technical owner for large enterprise customers, ship backend production code, design self-hosted/VPC/SSO deployments, build integrations, debug full-stack production issues, and productize deployment patterns while feeding insights back to the core product.

Investigate and resolve developer-facing issues end-to-end, ship fixes by opening PRs, build AI-powered agents and automations to reduce recurring tickets, and communicate technical solutions clearly to customers and product/engineering teams.

The role involves enhancing employee experiences through onboarding, retention strategies, and managing people operations workflows, while leveraging AI tools for efficiency.