Jobs at Mintlify

Own and grow a technical developer audience through written and live content, run growth campaigns with pipeline accountability, create developer-native technical content, organize events and meetups, gather feedback for Product/Engineering, and track engagement metrics to optimize reach and conversions.

Lead end-to-end AI product work: architect and ship agent-driven customer experiences, build reliable agent loops with tool use and retrieval, define evaluation and feedback loops, turn prototypes into scalable production systems, and influence product and engineering direction.

Design, build, and ship customer-facing AI experiences and reliable agent systems. Own full-stack production systems, evaluate and improve agent performance, create evals and data pipelines, and move prototypes into production while working directly with customers and mentoring engineers.

The role involves building user-facing features, solving complex technical challenges, improving performance and scaling applications while collaborating with design and engineering teams.

Design, implement, and operate backend APIs, content pipelines, and AI retrieval infrastructure. Scale ingestion, validation, transformation, caching, queues, databases, and observability. Collaborate with design and product, drive technical decisions, and ship reliable features used by thousands of documentation sites.

Build and scale Mintlify's backend systems: design and ship APIs, content ingestion and publishing pipelines, and AI search/retrieval infrastructure. Improve performance, reliability, caching, queues, databases, and observability while collaborating across design and engineering and influencing product direction.

The Enterprise Customer Success Manager will manage high-value accounts, fostering relationships and ensuring customer satisfaction and retention through strategic initiatives and data-driven processes.

Own mid-market outbound and inbound sales motions: identify and qualify prospects, execute GTM strategies, and meet or exceed monthly and quarterly sales KPIs to expand revenue from SMB to enterprise.

Sell Mintlify's documentation platform to mid-market and enterprise customers in NYC: develop inbound/outbound strategies, qualify leads against ICP, hit monthly and quarterly sales targets, and help build the NYC GTM motion as an early team member.

As a Product Engineer, you'll build user-facing features, collaborate on product direction, solve technical challenges, and improve UX and performance.

Lead end-to-end product design for a developer-focused SaaS docs platform: research, wireframes, prototypes, high-fidelity mockups, and design system work. Collaborate with design and marketing leaders to prioritize features, craft visuals for technical users, and validate solutions through user research and testing.

Own enterprise customer onboarding from deal close through go‑live and the first 14 days post-launch. Validate scope, timelines, migration readiness, and resolve technical platform issues. Enforce post-sales engagement model, ensure migration quality, boost AI credit usage and expansions, and coordinate vendor migrations when needed.

The Senior Solutions Engineer will work closely with sales and engineering teams, scoping technical solutions, leading customer interactions, designing prototypes, and helping close complex enterprise deals.

The role involves supporting the sales team by creating custom technical solutions, prototypes, and demos for enterprise customers. You will partner with sales and engineering to translate requirements into feasible solutions and help close deals.

Create repeatable marketing systems and content for social channels, support field and product marketing, write targeted developer-focused content, design campaigns to reach customers, and track/optimize metrics like pipeline influenced, meetings booked, signups, and cost per meeting.

Act as technical owner for large enterprise customers, ship backend production code, design self-hosted/VPC/SSO deployments, build integrations, debug full-stack production issues, and productize deployment patterns while feeding insights back to the core product.

Own enterprise sales for Mintlify in NYC: build inbound/outbound strategies, qualify accounts, manage multi-stakeholder sales cycles, close deals with VP/C-level buyers, and hit monthly and quarterly enterprise revenue targets while helping scale the go-to-market playbook.

Own enterprise sales motions: develop inbound/outbound strategies, qualify prospects, manage multi-stakeholder sales cycles, build VP-/C-level relationships, and meet quarterly enterprise revenue targets.

Lead Mintlify's finance function as the first finance leader: build the driver-based operating model, own forecasting, board and investor reporting, budgets, pricing and deal economics, treasury and runway planning, monthly close, payroll, tax/compliance, manage outsourced accounting and hire a finance team, and support fundraising readiness.

Lead Mintlify's People function, building people infrastructure, compliance, compensation philosophy, and performance strategy. Partner with founders on org design and workforce planning, improve listening and people-health reporting, own retention and engagement, develop managers, and advise on sensitive employee matters while leading the People team and strategy.