Jobs at Minerva Group, LLC

Own Minerva’s customer support queue, diagnose technical issues using SQL and APIs, and create documentation, videos, onboarding workflows, and escalation playbooks. Identify recurring customer friction, provide product and engineering teams with evidence-based diagnoses, and improve self-service adoption and time to first result. This founding role establishes customer success processes from scratch and reduces dependency on engineering and account managers.

Build and support dependable, high-volume ingestion pipelines for APIs, files, database extracts, and scraping sources. Develop safe incremental loads, backfills, retries, data quarantine, lineage, privacy controls, reusable connectors, onboarding automation, monitoring, and recovery runbooks. Own integrations in production and create modules that enable other teams to onboard sources without managing platform infrastructure.

Build product-facing data systems that make first-party fields, predictive scores, dynamic segments, and AI-powered queries fast and usable in the application. Own data precomputation, synchronization from Postgres, semantic query tooling, and pipeline extensions. Work across Python, TypeScript, AWS Lambda, Snowflake, and frontend systems to ship end-to-end features in collaboration with data engineering and data science.

Senior individual contributor responsible for designing and shipping product interfaces that make complex marketing data and AI agent outputs understandable, trustworthy, and actionable. The role combines product design and front-end engineering, including prototyping in code, building production surfaces, creating motion and interaction patterns, and owning the design system. Success requires strong design judgment, shipped production experience, collaborative decision-making, and ownership of the customer experience after launch.

Own strategic financial models supporting capital allocation and resource planning. Develop incentive systems, pricing and packaging policies, accounts payable and receivable optimization, operating KPIs, and board and investor reporting. Build business cases for deals, investments, hiring plans, and product launches while partnering closely with the CEO, Chief of Staff, operations leadership, Accounting, and RevOps.

Run core business operations, including access and device tracking, onboarding and offboarding logistics, interview scheduling, vendor management, contract renewals, and process documentation. Partner with engineering to identify automation opportunities and improve recurring workflows. Maintain accurate, auditable processes while handling sensitive employee and candidate information. The role is based in person in New York City and reports to the COO.

Build and operate internal AI agents and automations for company-wide workflows, including knowledge management, onboarding, access provisioning, vendor reviews, security questionnaires, contracts, billing, and reporting. Integrate LLMs with business systems using Python or TypeScript, establish permissions and audit trails, manage a skill library, improve data sources, measure adoption and cost, and work directly with internal teams to automate manual processes.

Run technical demos and evaluations using customer data, lead enterprise onboarding, build simple SQL and Python pipelines, support security reviews, train customer teams, and create onboarding playbooks. Partner with product on customer feedback, identify when custom engineering support is needed, and own technical win rates and time-to-live for implementations.

Own marketing outcomes for customer pilots, from scoping use cases through audience activation, campaign measurement, diagnosis, and expansion. Partner with account executives, founders, and forward-deployed engineers to deliver measurable brand results, develop repeatable vertical playbooks, design new customer use cases, and influence the product roadmap. This is a senior individual contributor role based in or requiring relocation to New York City.

Founding Head of Marketing will build a full-stack, data-driven growth engine: content/SEO, funnels & landing pages, lifecycle/email, product marketing, sales enablement, launches, pricing support, tracking/attribution, and direct paid/PR/creative partners. You will set GTM engineering roadmap and systematize founder amplification to drive qualified pipeline.

Design and own a multi-tenant data transformation platform: tenant onboarding, schema/ontology evolution, correctness guarantees, RBAC/isolation, agentic and API access, real-time sync, orchestration migration, and governance to scale data products for AI-driven marketing.

Lead product for a zero-to-one agentic marketing platform. Own roadmap, define how AI agents and the consumer graph drive measurable marketing outcomes, coordinate data, engineering, revenue teams, and drive activation and success metrics (ROAS, time-to-value, campaign performance).

Own the full inbound sales cycle for Minerva's AI marketing platform: run discovery, deliver demos, scope POCs with engineering/data, close deals, manage CRM pipeline and forecasting, and relay customer feedback to product and data teams.

Build and deploy production-scale feature engineering pipelines and predictive models over terabytes of consumer data. Own end-to-end path from raw data to reliable features/models consumable by autonomous agents, improve income/wealth and propensity models, and help architect the lakehouse and data infrastructure to support agentic systems.

Own end-to-end consumer data domains: ingest, clean, model, and productionize derived attributes and pipelines. Investigate new data sources, ensure quality and provenance, and partner with engineers, data scientists and product teams to deliver trustworthy data products that power applications, agents, APIs and ML models.