Jobs at Mindful Support Services

The Front Desk Administrator provides customer support to providers and clients, handling inquiries, scheduling, and administrative tasks while ensuring compliance and a welcoming atmosphere.

Provide front-desk customer service for a mental health clinic: greet clients, schedule appointments, verify insurance benefits, support providers with administrative tasks, manage phone/email communication, and maintain a welcoming office atmosphere. Must work specified in-office schedule and travel between Tigard and Highlands locations as needed.

Serve as first-tier support and front-desk receptionist for providers and clients: manage check-ins, scheduling, phone/email/provider messaging, HIPAA-compliant record handling, patient portal and telehealth troubleshooting, escalate issues to Office Manager, process intake and billing communications, and maintain a welcoming, organized office while recommending process improvements.

The Database Engineer Lead will design and manage data platforms and pipelines, oversee a small team, and ensure efficient data operations in a production environment.

The Database Administrator will manage data structures, build and operate ETL pipelines, and ensure data governance and performance. Responsibilities include Azure DevOps management, database schema design, and collaboration with stakeholders to optimize data solutions.

Serve as the primary onboarding contact for new clinicians, guiding them through credentialing, compliance, practice setup, training, and CRM documentation. Build relationships, drive engagement, track progress, coordinate with internal teams, and report on cohort milestones to improve onboarding efficiency and provider success.

Review and resolve rejected and 120+ claims by calling payers and using portals, post insurance payments, reprocess and appeal claims, communicate balances to providers, and collaborate to meet department goals.

Provide friendly front-desk customer service for a mental health practice: answer phones, schedule appointments, verify insurance benefits, support providers with administrative tasks, and maintain a welcoming client environment during business hours.

This role manages customer support tasks, provides an empathetic atmosphere for clients, and ensures effective scheduling and communication while maintaining HIPAA compliance.

The CRM Product Specialist will lead the development and optimization of Zoho CRM solutions, manage implementation, and resolve technical issues.