Jobs at Mindful Support Services

Perform accurate insurance claim billing, post payments, verify benefits, research client ledgers, and provide professional customer service to clients and providers. Training provided; collaborate with team to meet billing goals and improve processes.

Lead development, customization, and optimization of Zoho CRM and related Zoho One apps. Handle Tier 1/2 support, design and deploy custom Deluge functions, integrate via APIs/Webhooks/JS/Python, manage implementations and data migration, document systems, train users, and collaborate with stakeholders and vendors to continuously improve CRM workflows and performance.

Lead and coach the Provider Support Specialist team, manage front-desk and facilities for a River Oaks location, act as account manager for provider cohorts, track provider engagement in the CRM, handle escalations, and support provider growth through feedback and training.

Provide front-desk customer service for a mental health clinic: greet clients, schedule appointments, verify insurance benefits, support providers with administrative tasks, and manage phone and email communications. Full-time, in-office role with potential for advancement and training.

Lead design, build, and operational ownership of data warehouses and pipelines on Microsoft Fabric/Azure. Develop PySpark/T-SQL pipelines, manage CI/CD in Azure DevOps, ensure reliability, security (HIPAA), and performance, and oversee a small data team while partnering with cross-functional stakeholders for analytics and operational workflows.

Serve as the primary on-site support for the Eugene office, providing front-desk customer service, scheduling, insurance benefits verification, and administrative support to mental health providers. Maintain day-to-day operations, develop training materials, monitor team support needs, and lead by example without direct reports. Work independently while collaborating with remote leadership.

Lead daily onsite office operations and facilities, build and develop a local support team, and partner with independent mental health providers to grow their practices. Oversee vendors, supplies, safety, hiring, coaching, and provider-facing support while improving processes and the overall provider and client experience. Serve as the primary local leader launching the new Bloomington location.

Serve as first-tier support for providers and clients: manage check-in, scheduling, phone/email/chat inquiries, HIPAA-compliant documentation, intake coordination, basic tech troubleshooting (patient portal/telehealth), and collaborate with Office Manager, Billing, and Intake teams to resolve issues and improve processes.

Manage and coach front-desk Provider Support Specialist team across two Denver-area locations. Oversee provider relationships, track engagement metrics in the CRM, handle escalations, facilitate training and growth, and support operations and facilities to ensure consistent service and culture.

Handle insurance billing and payments: verify benefits, submit claims, post payments, research client ledgers, and communicate with clients, providers, and team to resolve billing issues and meet department goals.

Manage and supervise front-desk Provider Support Specialist team, drive staff training and development, handle escalations, and act as account manager for a cohort of mental health providers. Track provider engagement in the CRM, run metrics meetings, deliver business coaching, and support facility and client/provider relations to grow service locations.

Serve as the primary onboarding contact for new clinicians, guiding them through credentialing, compliance, practice setup, training, and CRM documentation. Build relationships, drive engagement, track progress, coordinate with internal teams, and report on cohort milestones to improve onboarding efficiency and provider success.